3601 Auto Mall Drive
Thousand Oaks, CA 91362
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This dealership is horrible. The service advisors don’t understand what they’re talking about and cannot explain what was done on your vehicle. My car left with a dent also that was not there before I went.
Crystal Moss was very pleasant and helpful. It was a pleasure dealing with her experience.
Carlos went above and beyond to get us the car we wanted. He stayed late and made sure we were all taken care of once the deal was done. He’s checked up on us even after our purchase to make sure we are happy. Thank you Carlos!
Aweful service mgr Kia Jeff Swickhard And service aweful never go their ever poor customer service
Things are worse now that before. I didn't receive a summary of the services performed, any recommendations, costs, billing, etc. Not even an odometer reading!
The car buying process is always tiring and boring instead of exciting for me, so I didn't expect too much when I go this dealership, also it was even 70miles away from my place. I tried to give up going, but I just got there, and I got a new car the same day. The process was smooth and great; the salesperson had a good service mindset, too. Finally, I got the car which can carry me here and there for a while. I'm sure this dealership is worth trying.
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