Swickard Buick GMC of Thousand Oaks

3601 Auto Mall Drive

Thousand Oaks, CA 91362

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

This dealership is horrible. The service advisors don’t understand what they’re talking about and cannot explain what was done on your vehicle. My car left with a dent also that was not there before I went.

Crystal Moss was very pleasant and helpful. It was a pleasure dealing with her experience.

Carlos went above and beyond to get us the car we wanted. He stayed late and made sure we were all taken care of once the deal was done. He’s checked up on us even after our purchase to make sure we are happy. Thank you Carlos!

Aweful service mgr Kia Jeff Swickhard And service aweful never go their ever poor customer service

Things are worse now that before. I didn't receive a summary of the services performed, any recommendations, costs, billing, etc. Not even an odometer reading!

The car buying process is always tiring and boring instead of exciting for me, so I didn't expect too much when I go this dealership, also it was even 70miles away from my place. I tried to give up going, but I just got there, and I got a new car the same day. The process was smooth and great; the salesperson had a good service mindset, too. Finally, I got the car which can carry me here and there for a while. I'm sure this dealership is worth trying.