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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
110 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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110 Reviews of Swickard Acura of Thousand Oaks

July 10, 2024

Swickard Acura is very, very fortunate to have Frank in the service department working for Acura. Frank is the most polite and professional person in the department. He gives your concerns his personal a More

by pacificbreakwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service
Jul 11, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for recognizing Frank's dedication and professionalism at Swickard Acura of Thousand Oaks! We're glad to hear he provided such attentive service. We appreciate your feedback and support!

July 02, 2024

I was very happy with his service, he was very helpful and professional. He explained everything for me. More

by anaghibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros
Jul 02, 2024 -

Swickard Acura of Thousand Oaks responded

Anaghibi, we're delighted to hear you had a great experience with our team at Swickard Acura of Thousand Oaks. Thanks for the positive feedback!

June 26, 2024

Very pleasant to work with their service representative. Petros has been very informative and helpful and easy to talk to. Frank and Sam as well. I won’t hesitate to recommend Swickard Acura of Thousand Oak More

by bspy38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros, frank, Sam in service, Luis Ramos
Jun 26, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that Petros, Frank, and Sam provided such a pleasant experience at Swickard Acura of Thousand Oaks. Thanks for recommending us!

June 24, 2024

Really appreciate Frank for his assistance, very helpful and gave me explanation. Thank you Frank! More

by La2bay2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 24, 2024 -

Swickard Acura of Thousand Oaks responded

Thanks for the shout-out to Frank from our Swickard Acura of Thousand Oaks team! We appreciate it and hope you have a good day. Take care!

June 20, 2024

I had taken my car in before with the same issue that was never completely resolved. This time Petros quickly identified the problem, got me in for service and the issue is resolved. I've been an Acura owner More

by marylou.devlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros
Jun 21, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for sharing your experience, MaryLou! We're glad Petros was able to resolve the issue this time at Swickard Acura of Thousand Oaks. We appreciate your loyalty and look forward to serving you in the future!

June 18, 2024

Service department excellent, easy to schedule appointments and communicates clearly and frequently with status reports More

by mek126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANK AGUIRRE. 5*
Jun 18, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that our service department at Swickard Acura of Thousand Oaks provided excellent communication and made scheduling easy. Thanks for the positive feedback!

June 18, 2024

Faros was great. He was very helpful in helping get the best deal and was very accommodating. He and the rest of the team were apologetic and compensated for the long More

by Jcruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid
Jun 18, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to hear Faros and the team at Swickard Acura of Thousand Oaks provided you with great service despite the wait times. Thanks for sharing your experience, and welcome to the Swickard family.

June 17, 2024

Frank went the extra mile looking forward to the next service CLean environment accommodating and clean More

by Angelo.peloni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 18, 2024 -

Swickard Acura of Thousand Oaks responded

Angelo, we're delighted to hear that Frank and the team at Swickard Acura of Thousand Oaks provided such excellent service. Thanks for your kind words!

June 11, 2024

Very pleasant and efficient service experience. My car was serviced at the appointment time. Thanks. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin in Service Dept.
Jun 12, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you, Kim, for stopping by to leave Swickard Acura of Thousand Oaks a wonderful review!

June 08, 2024

My service adviser, Petros, was great! Kept name up to date and was very nice! More

by jamesr1chardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros
Jun 10, 2024 -

Swickard Acura of Thousand Oaks responded

It is great to hear that Petros kept everything up to date! Thanks for choosing Swickard Acura of Thousand Oaks.

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