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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
98 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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98 Reviews of Swickard Acura of Thousand Oaks

October 10, 2024

Had my2017Acura serviced at Swickard & they only use Synthetic oil . My service was done quickly & thoroughly at a fair price & they washed & vacuumed my car. My window s were so clean & never at the ca More

by Jebdoone2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana.
Oct 11, 2024 -

Swickard Acura of Thousand Oaks responded

Jeb, we're delighted to hear that you had a great service experience at Swickard Acura of Thousand Oaks! It's fantastic to know our team provided quick and thorough service while keeping your car sparkling clean. We appreciate your feedback and look forward to serving you again!

October 08, 2024

Taken in right away. Excellent service . Frank explained everything very well. He was articulate and nice More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 08, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that Frank provided excellent service and clear explanations during your visit to Swickard Acura of Thousand Oaks. Thank you for sharing this positive feedback!

October 06, 2024

Went to the dealer early Saturday morning to get my oil changed. Frank checked me in and popped the hood to reveal rodent activity, but no damage. They completed the work expediently and also suggested a More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in the Service Dept
Oct 07, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for sharing your experience with us at Swickard Acura of Thousand Oaks! We're glad to hear that Frank and the team took care of everything efficiently, including addressing those air filter changes. We appreciate your trust in our service!

September 11, 2024

Frank was extremely helpful and informative. Great experience. Communications were very helpful and quite clear More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Sal
Sep 12, 2024 -

Swickard Acura of Thousand Oaks responded

Larry, we're delighted to hear that Frank provided such a great experience at Swickard Acura of Thousand Oaks. Thanks for sharing your positive feedback!

September 05, 2024

As always the service department was exemplary. It’s the only place I will take my car for service. More

by donarmst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ruiz
Sep 05, 2024 -

Swickard Acura of Thousand Oaks responded

The team at Swickard Acura of Thousand Oaks loves seeing great reviews! Thank you, Don!

August 31, 2024

Rep was great. Very patient and efficient. Dealership was clean and friendly. Always take my car there More

by doriswold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
Sep 03, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear our team at Swickard Acura of Thousand Oaks provided a great experience. We appreciate your continued trust in us!

August 27, 2024

Everything at the service center was taken care of by Frank. Extremely helpful that I was able to have a loaner car available. I do wish they would specifically specify the best way to efficiently commun More

by janiegroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 28, 2024 -

Swickard Acura of Thousand Oaks responded

Thanks for the feedback! We're glad Frank was helpful and that you appreciated the loaner car at Swickard Acura of Thousand Oaks. We'll definitely take your communication suggestion into consideration to improve our service.

August 25, 2024

This is one of the best Acura dealers in the entire country. The service department is always on top of any and all repairs that are required and necessary for the main operation of the vehicle. It is More

by Forest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Aug 26, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that our service department at Swickard Acura of Thousand Oaks has consistently met your needs since 2015. We appreciate your continued trust and support!

August 24, 2024

Service Technician was very professional and thorough. Always a great experience working with the team at Thousand Oaks Acura More

by taylorhblack1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Frank
Aug 26, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that our Service Technician provided a professional and thorough experience at Swickard Acura of Thousand Oaks. Thanks for your kind words, Taylor!

August 08, 2024

Working with Frank was a pleasure. He was courteous, knowledgeable, and friendly. I have to say, though that the phone system is frustrating and time-consuming. Nothing but continuo More

by gevets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 09, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the feedback! We're glad to hear Frank provided excellent service at Swickard Acura of Thousand Oaks. We apologize for any inconvenience caused by our phone system and will work on improving it.

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