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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
110 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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110 Reviews of Swickard Acura of Thousand Oaks

December 06, 2024

Great experience. Reliable, quick and clearly explained service as always. Keep it this way and we will be your loyal customer for long time. More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris White
Dec 06, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Swickard Acura of Thousand Oaks provided a reliable and clear service experience. We look forward to continuing this relationship with you as a loyal customer!

November 27, 2024

Not as easy to deal with as prior owner and staff and not as accomodating More

by Breynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ervin
Nov 29, 2024 -

Swickard Acura of Thousand Oaks responded

I would appreciate the opportunity to address your experience. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

November 23, 2024

Took awhile to come to answer and get parts. The service person was very good. More

by jimlyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Newton
Nov 25, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for your patience and your feedback about your recent visit to Swickard Acura of Thousand Oaks!

November 19, 2024

Stephen provided excellent customer service regarding my scheduled RDX maintenance. He thoroughly explained the process, vehicle’s issues, and options. Very professional and a good dude as well. More

by J.C. Lopez
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 19, 2024 -

Swickard Acura of Thousand Oaks responded

J.C., we're delighted to hear that Stephen provided excellent service during your RDX maintenance at Swickard Acura of Thousand Oaks. Thanks for sharing your experience with us!

November 15, 2024

I was greeted quickly and was able to wait for the job be to be done. Stephen was attentive and very cooperative. I was satisfied with the work and understood the recommendation for future . More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Newton
Nov 15, 2024 -

Swickard Acura of Thousand Oaks responded

Bonnie, we're delighted to hear that Stephen provided attentive service during your visit at Swickard Acura of Thousand Oaks. Thank you for sharing your experience and trusting us with your vehicle's care!

November 09, 2024

I have purchased Acuras from this dealership since they opened in Thousand Oaks. I always have them serviced at the dealership and have had excellent service. My latest visit was for a creaking problem o More

by ldlawrence3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre, Luis Ramos
Nov 11, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for your continued trust in Swickard Acura of Thousand Oaks! We're delighted to hear that Luis and Frank provided excellent service during your recent visit. We appreciate the recommendation and look forward to serving you again!

November 05, 2024

Always a great experience with friendly knowledgeable employees and service is great, i appreciate all that you do! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 05, 2024 -

Swickard Acura of Thousand Oaks responded

Carol, we're delighted to hear that you consistently have a great experience with our team at Swickard Acura of Thousand Oaks. Thank you for your kind words and support!

November 05, 2024

Always an easy experience servicing our car at this dealership. Service advisors are professional and friendly. More

by malowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Nov 06, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that your service experience at Swickard Acura of Thousand Oaks has been consistently smooth and pleasant. Our team takes pride in providing professional and friendly assistance, so thank you for the feedback!

November 03, 2024

Very happy with the work and service taking good care of me and my car More

by tolstrupk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 04, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for trusting the Swickard Acura of Thousand Oaks team with your car's service needs. We appreciate your five-star review!

October 27, 2024

Joel was outstanding answered all are question's showing us all the features on the vehicles More

by Rdrlfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Oct 28, 2024 -

Swickard Acura of Thousand Oaks responded

We are glad to hear that Joel provided excellent information. Thanks for choosing Swickard Acura of Thousand Oaks!

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