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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
105 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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105 Reviews of Swickard Acura of Thousand Oaks

March 08, 2025

I was very pleased with the service Gabriela provided on my visit to the service department. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela , Luis Ramos
Mar 10, 2025 -

Swickard Acura of Thousand Oaks responded

Gabriela will appreciate the kudos, Vic! Thanks for sharing your experience working with our top-notch team at Swickard Acura of Thousand Oaks.

March 08, 2025

Frank in the service department was fantastic. Listened to all my concerns and helped troubleshoot problems courteously and confidently. Very happy with the service I received. More

by Torkkocpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in the service department
Mar 10, 2025 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that Frank provided you with fantastic service at Swickard Acura of Thousand Oaks. It's great to know he addressed your concerns and helped troubleshoot effectively. Thank you for sharing your experience!

February 27, 2025

Gabby from service dept very pleasant to work with. She kept me abreast of what to expect, explained cost of each service and let me know when service completed. She also made it extremely easy to chec More

by alpambeaty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Feb 28, 2025 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that Gabby provided such a pleasant and informative experience at Swickard Acura of Thousand Oaks. Thank you for sharing your feedback!

December 19, 2024

I turned in my leas early, and they purchase my can and I saved having to make my last 3 payments. All was dine in less than 90 minutes . Great experience More

by Maurice L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 19, 2024 -

Swickard Acura of Thousand Oaks responded

Maurice, we're delighted to hear that your experience at Swickard Acura of Thousand Oaks was smooth and efficient! Thank you for sharing your positive feedback with us.

December 16, 2024

The dealer is Very nice, clean. The salesman is friendly and has knowledge about the cars. More

by Tuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha L
Dec 17, 2024 -

Swickard Acura of Thousand Oaks responded

We're so glad your experience at Swickard Acura of Thousand Oaks was top-notch. Thanks for choosing us—safe travels!

December 06, 2024

Great experience. Reliable, quick and clearly explained service as always. Keep it this way and we will be your loyal customer for long time. More

by EK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris White
Dec 06, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Swickard Acura of Thousand Oaks provided a reliable and clear service experience. We look forward to continuing this relationship with you as a loyal customer!

November 27, 2024

Not as easy to deal with as prior owner and staff and not as accomodating More

by Breynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ervin
Nov 29, 2024 -

Swickard Acura of Thousand Oaks responded

I would appreciate the opportunity to address your experience. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

November 23, 2024

Took awhile to come to answer and get parts. The service person was very good. More

by jimlyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Newton
Nov 25, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for your patience and your feedback about your recent visit to Swickard Acura of Thousand Oaks!

November 19, 2024

Stephen provided excellent customer service regarding my scheduled RDX maintenance. He thoroughly explained the process, vehicle’s issues, and options. Very professional and a good dude as well. More

by J.C. Lopez
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 19, 2024 -

Swickard Acura of Thousand Oaks responded

J.C., we're delighted to hear that Stephen provided excellent service during your RDX maintenance at Swickard Acura of Thousand Oaks. Thanks for sharing your experience with us!

November 15, 2024

I was greeted quickly and was able to wait for the job be to be done. Stephen was attentive and very cooperative. I was satisfied with the work and understood the recommendation for future . More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Newton
Nov 15, 2024 -

Swickard Acura of Thousand Oaks responded

Bonnie, we're delighted to hear that Stephen provided attentive service during your visit at Swickard Acura of Thousand Oaks. Thank you for sharing your experience and trusting us with your vehicle's care!

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