Sweis INFINITI of Merrillville

Bo is awesome! Made the entire interaction easy, fun, and smooth! I will definitely come back to Bo for any additional auto needs I have and will gladly send any re Made the entire interaction easy, fun, and smooth! I will definitely come back to Bo for any additional auto needs I have and will gladly send any referrals I come across! More

Came to buy a 2021 Jeep Grand Cherokee and Daniel made the visit very pleasant. the visit very pleasant. More

He did a great job, he answered all of the questions I asked him. I am very satisfied asked him. I am very satisfied More

Ernie and Daniel were great. Very personable and honest. Sending my friends to them definitely. ***************** UPDATE: I bought this Jeep 9/21/23 and overall I’m happy w Very personable and honest. Sending my friends to them definitely. ***************** UPDATE: I bought this Jeep 9/21/23 and overall I’m happy with it. Just disappointed that while as personable as Daniel and Ernie were, I was reminded of their ultimate goals as salesmen: to get me to give them as much money as possible within reason. And that’s perfectly fine, definitely what I expect or they wouldn’t be in business. But however. My mother and I were under the impression that a second key would be made and comped because they didn’t have a second one on hand at closing. We were told that when we were ready, “come in and we’ll give you a key ‘at our cost’”. My mother agreed, but I immediately knew there was a misunderstanding because my mother said GIVE us a 2nd key, not SELL us a 2nd key. Ernie’s statement was definitely open to misinterpretation but I just let it happen how it was going to happen for research purposes I guess. It is now 10/10/23, not even a month after signing a contract for 31,000+ GAP and warrantee, and this vehicle needs to be worked on. I was promised to have my right head light fixed because that went out the other day, as well as having my key duplicated….for $130 (not a bad price at all compared to what my friend paid to have her key replaced at her job). But I assumed no cost. I almost drove from O’Hare to Merrillville after work to have my time wasted…I am disappointed because even though I was not able to finance a car on my own, my mother and I did not waste their time. She co-signed for me on the spot. I needed a car, but they did not do me any favors. Once again, I’m ok paying $130 out of pocket because I know how much a jeep key can cost, especially if they travel to you...butttt it’s the principle. I even called the office after Daniel took a while to get back to me before I drove all the way up there! The guy said he’d call me back and took down my number but hasn’t called back yet and that was a few hours ago. Daniel eventually got back to me, but not any of his superiors. And yes I should’ve gotten it in writing, but for us to contribute to them keeping their doors open, and the fact that I’m a USAF veteran, and was married to one as well, give me a freaking second key!! Daniel and I currently have an agreement over iMessage that regardless of how much time passes, if I need a spare key they will let it go at their cost. Hopefully that’s still true after they read this review, and the price doesn’t doesn’t go up with this economy! More

Awesome Working with, Daniel and Staff were extremely helpful and also made me feel welcomed helpful and also made me feel welcomed More

From the beginning of the car buying process Daniel and Ernie were professional and informative. Great guys to work with. Ernie were professional and informative. Great guys to work with. More

Easy in easy out. Quick purchase. Should let buyers test drive without salespeople. Coffee was good Quick purchase. Should let buyers test drive without salespeople. Coffee was good More

Very friendly and amazing service. Answered all questions and very helpful and quick with responses Answered all questions and very helpful and quick with responses More

Great atmosphere, friendly and welcoming. Really easy and was happy to work with both Ernie and Bo. From the first text message from a car I found on an app, it was a really good experience m Really easy and was happy to work with both Ernie and Bo. From the first text message from a car I found on an app, it was a really good experience moving into a test drive then planning out terms. Definitely the easiest car buy experience I've had. More

Great great car great service nobody can get me financed but infinity did very happy but infinity did very happy More