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Sweis INFINITI of Merrillville
Merrillville, IN
357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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357 Reviews of Sweis INFINITI of Merrillville
December 04, 2023
Wonderful service. Everyone was polite, professional and extremely helpful. Sales, manager, finance, detailing. All great people. Everyone was polite, professional and extremely helpful. Sales, manager, finance, detailing. All great people. More
by Deb
Employees Worked With
Daniel Cuyun
October 31, 2023
I was avoiding dealerships to avoid salesman. Luckily, I got paired with Daniel. Not only did he have the car waiting out front when I got there, he was down to earth, helpful, and honest. I woul Luckily, I got paired with Daniel. Not only did he have the car waiting out front when I got there, he was down to earth, helpful, and honest. I would recommend him to friends or family. Within two hours, I was set with a car I love. Fair warning though, if you are looking at a used car, there may be unexpected fees for maintenance the dealership did when the car came onto their lot. More
by Angelaerb89
Employees Worked With
Daniel Cuyun
October 30, 2023
It was a pleasure to do business with this dealership salepersons were very helpful more like family thank u for your hospitality my salesperson Daniel was so helpful and knows how to treat his customers salepersons were very helpful more like family thank u for your hospitality my salesperson Daniel was so helpful and knows how to treat his customers ...I highly recommend anyone who is looking for a car to visit your dealership thanks again I LOVE MY CAR... More
by sandranavarro19651
Employees Worked With
Daniel Cuyun
October 30, 2023
Very friendly and knowledgeable. I found a car in carfax , came in and was shown 3 vehicles that met my needs. Daniel was very patient and helpful. I found the car I wanted and he he I found a car in carfax , came in and was shown 3 vehicles that met my needs. Daniel was very patient and helpful. I found the car I wanted and he helped me with my trade in and purchase . I took home my Honda CRV that’ day ! I came back a few days later for help with programming my radio and a few other questions and Daniel was there to help again and solved all my questions. Great crew at Patriot !! Thank you More
by donnag
Employees Worked With
Rick Garcia finance , Mike Russell, Daniel Cuyun
October 17, 2023
Big thanks to Katrina at Patriot Infiniti of Merrillville for all the help. She was super helpful and took me on 6 test drives and was super patient with me 🙏 even after keeping her (and a few others helpin for all the help. She was super helpful and took me on 6 test drives and was super patient with me 🙏 even after keeping her (and a few others helping out) past closing time. Rick did a great job at finding me a warranty I was satisfied with too ⭐️⭐️⭐️⭐️⭐️ More
by steph_jaime_66
Employees Worked With
Katrina, Rick
October 14, 2023
My husband and I reached out to Patriot Infiniti because of a flier we received in the mail. It said that we could qualify for a loan. Now, I'm going to be as honest as possible, with the COVID, our credit of a flier we received in the mail. It said that we could qualify for a loan. Now, I'm going to be as honest as possible, with the COVID, our credit was "challenged". We emailed the dealership regarding a 2017 Nissan that we were interested in. They reassured us that they understood, and this is what they do. Now we were leary, because this is not our first rodeo. What really caught my eye though, was the huge sign on the building saying the give top dollar for your trade-in on a bright yellow sign!! That for intrigued our interest. Our salesperson was Katrina. A1 customer service, very friendly. She showed us 4 cars, yeah I'm real picky. We were going from a Denali that had everything. My husband loved the Nissan Pathfinder, which is what we purchased. I suggest that if your scores are not over 620, don't expect to come out with a vehicle of choice. Make sure you have at least $3k for a downpayment. The vehicle we came for, unfortunately, Ernesto said that it hadn't gone through inspection, and they'd probably be sending it to auction due to all of the work needed. Now as for a trade-in value, they met and exceeded our expectations in that department. We were Katrina's first sale at that dealership. What was impressive is how they supported one another. Ernesto was really calm in his explanations to Katrina, and Daniel was also supportive in answering her questions. The atmosphere was very friendly and inviting. Now the paperwork was the longest part, and I'm so used to that. We met the finance manager, he's funny, and there's one thing he made clear, and that was that he loved and enjoyed his staff. I will be returning in 6 months to get an upgrade!! Would I recommend this dealership, most definitely. The only thing is that I am still waiting on my key fob, and I hope that Katrina gets that for me as promised asap. I will definitely update the review when it happens!! So go check them out!😊 More
by eahsports
Employees Worked With
Katrina, Ernie Quezada, Daniel Cuyun
