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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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January 25, 2019

Best service ever Treated me like family the minute I walked in the door. I had a great experience and I would never bring my car anywhere else More

by kforestell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa LeBran
January 25, 2019

Great Experience!! Melissa always provides great service. She explains things in detail and never tries to push unnecessary services on me. She is an absolute pleasure t More

by khodges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Bean
January 23, 2019

AWESOME SERVICE Great family atmosphere facility, Lester Parker, Karen Sutton & Cree Lyons are the absolute greatest. Everyone in the building makes you feel a lot m More

by Hereal Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittani Ashley Culpepper, Cree Lyons, Michael Miller, George Forbes
January 23, 2019

Pleasant Experience The service staff did a great job. I brought my car in for routine maintenance; they were very attentive and I greatly appreciated the ride service. More

by rbtmchl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton
January 23, 2019

did not come follow through this was the second time I was told that I would receive a car wash. I was called to come get my vehicle. That it was done. I was dropped off on;y to More

by peteynclyde
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea
January 22, 2019

Awesome customer service! Great job on my car and making sure I was cared for! Employees are always friendly and caring. They make sure that knowledge of what needs to be done More

by TANYACARTWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian, Randy Mohrbach
January 22, 2019

In and out in 30 minutes! Was taken in immediately upon arrival and car was on rack before the paperwork was finished. Did not get my car wash that was promised, probably due t More

by spillawyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, paid no attention to names...
January 22, 2019

Will Def come back.. I always hear my dad say how great the service is but I was finally able to experience 1st hand. I will def be back and make this my service center. More

by wenndyprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach, Cree Lyons, Ron Eng
January 22, 2019

Oil change and Auto Butler Melissa was especially accommodating. I received a loaner car which was appreciated. My car was serviced and the beautifully cleaned. I am always plea More

by marguritemartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LaBran
January 21, 2019

Oil change Made appointment on line and showed up before time.everything went off as scheduled.half to remind them after oil change to put I oil supplement but n More

by greeklrfflr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill
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