Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

Sort by
July 26, 2019

Great service everytime I go There haven't been not 1 time that I've had problems with this dealership there the best service is the best in a reasonabl amount of time More

by terrillteemorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
July 26, 2019

Make sure you get Melissa!! Melissa is the best, as a customer she does her best to make sure that my needs are met and that I am satisfied!! She is the absolute best!! More

by msred107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

I was given a loaner with expired plates. I received a ticke Melissa was EXCELLENT. The others looked at customers as if they didn't exist. As I stood at the desk waiting for Melissa, NO ONE ask if they could a More

by Lincolnmkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
July 25, 2019

They put the T in Team! My worst nightmare happened when my vehicle broke but Jillian and the parts department made everything a breeze. Friendly staff and very informative w More

by gtmustang5089
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2019

Service Great service great atmosphere great staff great day service was excellent wait time was great good coffee good cold water good air great snacks bath More

by mailman708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
July 22, 2019

Knowledgeable Staff Jamie Vasquez and Jillian Stanford are always very pleasant and very knowledgeable about the services that are offered by Quick Lane. Great Staff at Q More

by anngeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tim schafer
July 22, 2019

Very good service and professionalism. I would recommend Sutton ford to family and friends. Appointments might be needed in quick lane due to waiting time if y More

by rancec21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Brumfield
July 22, 2019

Auto butler They were great. They understood my need to get to work and was deter to get me there and they were successful in doing so and they picked me up from More

by seamstersmith.vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2019

Replaced hi side for ac line Great service and prompt turnover time... believe damage was done to a faulty accessory belt, that was stated by service to replace. I just wish that More

by Jaymo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
July 20, 2019

Customer-Centered Staff I've been to many service centers over my 50+ years of car ownership. I've never encountered service people who have been so concerned about, not just More

by jfront4728
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
282
...