Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Great service everytime I go There haven't been not 1 time that I've had problems with this dealership there the best service is the best in a reasonabl amount of time There haven't been not 1 time that I've had problems with this dealership there the best service is the best in a reasonabl amount of time More
Make sure you get Melissa!! Melissa is the best, as a customer she does her best to make sure that my needs are met and that I am satisfied!! She is the absolute best!! Melissa is the best, as a customer she does her best to make sure that my needs are met and that I am satisfied!! She is the absolute best!! More
I was given a loaner with expired plates. I received a ticke Melissa was EXCELLENT. The others looked at customers as if they didn't exist. As I stood at the desk waiting for Melissa, NO ONE ask if they could a Melissa was EXCELLENT. The others looked at customers as if they didn't exist. As I stood at the desk waiting for Melissa, NO ONE ask if they could assist me or if I had been waited on. My time is valuable and this was the second time I was there concerning the same issue. More
They put the T in Team! My worst nightmare happened when my vehicle broke but Jillian and the parts department made everything a breeze. Friendly staff and very informative w My worst nightmare happened when my vehicle broke but Jillian and the parts department made everything a breeze. Friendly staff and very informative which put my mind at ease. Thank you! More
Service Great service great atmosphere great staff great day service was excellent wait time was great good coffee good cold water good air great snacks bath Great service great atmosphere great staff great day service was excellent wait time was great good coffee good cold water good air great snacks bathroom was clean More
Knowledgeable Staff Jamie Vasquez and Jillian Stanford are always very pleasant and very knowledgeable about the services that are offered by Quick Lane. Great Staff at Q Jamie Vasquez and Jillian Stanford are always very pleasant and very knowledgeable about the services that are offered by Quick Lane. Great Staff at Quick Lane. More
Very good service and professionalism. I would recommend Sutton ford to family and friends. Appointments might be needed in quick lane due to waiting time if y service and professionalism. I would recommend Sutton ford to family and friends. Appointments might be needed in quick lane due to waiting time if your not in by 10am. More
Auto butler They were great. They understood my need to get to work and was deter to get me there and they were successful in doing so and they picked me up from They were great. They understood my need to get to work and was deter to get me there and they were successful in doing so and they picked me up from work as well. That’s what I call GREAT CUSTOMER SERVICE More
Replaced hi side for ac line Great service and prompt turnover time... believe damage was done to a faulty accessory belt, that was stated by service to replace. I just wish that Great service and prompt turnover time... believe damage was done to a faulty accessory belt, that was stated by service to replace. I just wish that service would have stressed more importance and pushed me more to change instead of easily declining. But, great experience overall More
Customer-Centered Staff I've been to many service centers over my 50+ years of car ownership. I've never encountered service people who have been so concerned about, not just I've been to many service centers over my 50+ years of car ownership. I've never encountered service people who have been so concerned about, not just my car, but its problems' effect on me. They recognize me, sre so pleasant and go out of their way to keep me informed and bend over backwards to do their best for me. More