Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
It’s always a pleasure doing business with Jaime Vasquez... we have been doing business for a lease 10 or 15 years and it’s always a pleasant experience. Vasquez... we have been doing business for a lease 10 or 15 years and it’s always a pleasant experience. More
The service center is courteous , professional and friendly. They stayed in contact for updates and additional problems they discovered once they began working on my car. All of my concerns were addre friendly. They stayed in contact for updates and additional problems they discovered once they began working on my car. All of my concerns were addressed! More
Sutton Ford has been my dealership of choice for over 30 years. Mr Sutton is a friendly conscious & accommodating person who is always concerned with customer satisfaction. ✌🏽 years. Mr Sutton is a friendly conscious & accommodating person who is always concerned with customer satisfaction. ✌🏽 More
Very nice and great customer service. They were very helpful with my request and they fit in the same day even though they were about to close. helpful with my request and they fit in the same day even though they were about to close. More
The service was very good I was satisfied very much as always when I bring my car in I get excellent service will always bring my car to Sutton for services always when I bring my car in I get excellent service will always bring my car to Sutton for services More
Jillian was my customer service representative and she answered all my questions offered me coffee told me what was covered under my warranty and got me out if there quick and I was super satisfied!!! answered all my questions offered me coffee told me what was covered under my warranty and got me out if there quick and I was super satisfied!!! More
Service is great and Melissa from customer service is wonderful! She always kept me up to date on everything that was going on with my vehicle wonderful! She always kept me up to date on everything that was going on with my vehicle More
Quick lane excellent. I will not do business with the service dept. There’s a glitch with appointment making. I MADE APPT but was made to feel like I was lying. service dept. There’s a glitch with appointment making. I MADE APPT but was made to feel like I was lying. More
I didn't know that my car purchase included auto Butler service. I got the notice that the car was due for auto Butler service. I wanted to go somewhere closer, but no other dealer in the area offered it. service. I got the notice that the car was due for auto Butler service. I wanted to go somewhere closer, but no other dealer in the area offered it. I had no ride home. The service takes 5 hours. I was surprised when they offered me a ride home 12 miles away. I was even more surprised at how good the car looked when they finished. More
Excellent service, great people to deal with. They keep you updated throughout the entire process and you always hear the smile through the phone. I won't take my vehicles anywhere else. Including the oth you updated throughout the entire process and you always hear the smile through the phone. I won't take my vehicles anywhere else. Including the other Ford dealer I drive by to get to Sutton which is another 5-7 Mike's down the road. More