
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My second purchase from sutton and this experience was great just as great as the last. great just as great as the last. More
Really informative about the products in store . . all questions are Answered to understanding. Sales personnel are great.. . all questions are Answered to understanding. Sales personnel are great.. More
My purchasing experience was one of the best from beginning to when I got on my car the staff at Sutton ford was amazing my sales person Greg Logan and the internet sales person Ariel Rogers. Helped beginning to when I got on my car the staff at Sutton ford was amazing my sales person Greg Logan and the internet sales person Ariel Rogers. Helped me get into the car of my dreams. Capital one helped make this process easy too More
I would say sudden Ford the workers were very professional and it didn't take 10 hours to complete the process of me getting my new car for my granddaughter thank you and I can't say in 15 words professional and it didn't take 10 hours to complete the process of me getting my new car for my granddaughter thank you and I can't say in 15 words how God has blessed her More
Professional, courteous and responsive. I had a wonderful experience. They answered my questions helped with anything I needed. I had a wonderful experience. They answered my questions helped with anything I needed. More
Would not recommend to anyone, in my experience they just wanted to make a sale and get cars off the lot didn’t want to make good on their word to provide a spare key that didn’t come with vehicle at the tim wanted to make a sale and get cars off the lot didn’t want to make good on their word to provide a spare key that didn’t come with vehicle at the time of purchase. More
Hello all I have my SUV back and I could not be more pleased 😄.... Thanks Jillian for going the extra mile !! pleased 😄.... Thanks Jillian for going the extra mile !! More
Eric was great! ! He made the process very easy. He made the deal happen. Love my Bronco, Ford all the way. Thank you Eric. The process was a little long no fault ! He made the process very easy. He made the deal happen. Love my Bronco, Ford all the way. Thank you Eric. The process was a little long no fault of Eric. Other people in the facility being proceeded by the same finance person at the same time. I appreciated Eric’s updates. On another note totally different experience of my daughter with Sutton Ford. She was buying a used car and after paying deposit getting to the final step after being there over 4 hours ready to sign there was a problem with the title. That put a different thought on sending or recommending Sutton. No fault of the salesman. Just very disappointing. More
Jillian used my extended warranty to fix my wheel bearings (that she noticed not me) , she put in a case to have my back up camera fixed ( case approved saved me $600), fixed 3/4 tire sensors, explai bearings (that she noticed not me) , she put in a case to have my back up camera fixed ( case approved saved me $600), fixed 3/4 tire sensors, explained several times when asked regarding my extended warranty coverage (showing Great patience), made sure I understood that 1/4 tire sensors may need to be replaced in the future, placed me in a rental car using my extended warranty , my out of pocket cost was $100, and she did all of this with professionalism, proficiency, and a smile on her face to say I am a satisfied customer is an understatement. Thank you so much Jillian and thank you Sutton Ford for hiring her!! More
Greg helped me sell my car and buy a new one fast and got me all the deals. me all the deals. More