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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
October 09, 2020
Sutton Ford’s quick service department is very friendly and accommodating to their costumers. They make you feel at home when you go here for service and accommodating to their costumers. They make you feel at home when you go here for service More
by cpalmer94
Verified CustomerEmployees Worked With
October 09, 2020
Excellent dealership from sale through maintenance and service of my car. Always very friendly, courteous and trustworthy service and advice about maintaining my car. I could buy my card from anyplace but service of my car. Always very friendly, courteous and trustworthy service and advice about maintaining my car. I could buy my card from anyplace but I choose Sutton because of the staff and their dedication to providing excellent service. Very impressive. More
by wldmfm
Employees Worked With
Other Employees :
Anita Sutton, Cree Lyons
October 09, 2020
Poor service issue was not resolved. I had to rent a car at my expense for two days and the issue still was not resolved. Very disappointed!!! at my expense for two days and the issue still was not resolved. Very disappointed!!! More
by KAYVAUGHN53
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Michael Miller, matt monix, Tiffany Walker, chuck Yzaguirre
October 09, 2020
Service was pretty good, just had an issues wiith securing a courtesy ride to pick car up when done. Brittini was extremely friendly and attentive. securing a courtesy ride to pick car up when done. Brittini was extremely friendly and attentive. More
by crossleycorn
Employees Worked With
Brittini was extremely friendly and attentive , Brittani Ashley Culpepper
October 07, 2020
Jessica did an awesome job and kept me informed and what was going on and how long the process was going to take. She also gave me information about another problem I will return to address later. was going on and how long the process was going to take. She also gave me information about another problem I will return to address later. More
by lilmcj
Employees Worked With
Jessica Harris
October 07, 2020
Quick lane is the best. There are tons of oil change service centers but like a moth to a flame I always return here. Excellent service and Excellent staff service centers but like a moth to a flame I always return here. Excellent service and Excellent staff More
by daboss54
October 06, 2020
The people here are very friendly and willing to go the extra mile to make you happy!! I especially wanted to thank Dave in finance and Gabe who was my salesman!! extra mile to make you happy!! I especially wanted to thank Dave in finance and Gabe who was my salesman!! More
by Taylani17
Employees Worked With
Dave and Gabe Salvador
October 05, 2020
Quick Lane Service was excellent to me and takes care of my 2017 Lincoln MKX. Melissa, Jillian, and Jamie are knowledgeable with me on my SUV. my 2017 Lincoln MKX. Melissa, Jillian, and Jamie are knowledgeable with me on my SUV. More
by RenitaA
October 05, 2020
Love the Quick Lane! They are just what they say, “quick”. Service was thorough, courteous, informative and inexpensive. Most likely one of the Best Dealerships ever! “quick”. Service was thorough, courteous, informative and inexpensive. Most likely one of the Best Dealerships ever! More
by peprmnt7
Employees Worked With
Cree Lyons
