
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,493 reviews
Jillian a great service 👏 Professional...She is very knowledgeable and helpful..I would recommend Sutton Ford Quick lane as the best in the South Suburbs.. knowledgeable and helpful..I would recommend Sutton Ford Quick lane as the best in the South Suburbs.. More
Service and customer appreciation over the top. They treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delive treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delivers every time. More
Had a pleasant experience with the purchase of my new car. No pressure sales. I put a down payment on a Saturday and picked it up on Monday. Asked sales to please clean the interior by Monday afterno car. No pressure sales. I put a down payment on a Saturday and picked it up on Monday. Asked sales to please clean the interior by Monday afternoon. Vince assured me it will be clean. Monday afternoon. Pulled up my car and I asked Vince did someone clean it. His replied they said it is clean. As Vince installed the plates my wife and I inspected our newly purchased auto. All cup holders were sticky, driver's door was dirty and there was crumbs on the passenger seat. Vince asked if we would like to have him clean it. Only take 10 minutes. The amount of work needed, it would take a lot longer. We declined. Would have been nice to drive my new car without the remnants of the previous owner all over the interior. We test drove 2 cars that Saturday. Both cars were filthy. In this day and age your used cars should be clean. More
Very Informative, Helpful, Prompt with services. Polite and Clean Building. Definitely have recommended to others that are in need. Appreciate the entire business. Thank you and Clean Building. Definitely have recommended to others that are in need. Appreciate the entire business. Thank you More
Beware of all the hidden fees and protection plans This dealer tries to charge you as you go into closing. $500 Etching Fee, $500 for a car wax they put on, and $500 for an inspection of the vehicle when t dealer tries to charge you as you go into closing. $500 Etching Fee, $500 for a car wax they put on, and $500 for an inspection of the vehicle when they bought it (isn’t that supposed to be a standard?). Then, they try to tell you about a “mandatory warranty” that “comes with the car,” that you have to pay $1,000 for. $2,500 of hidden fees that their appointment coordinator, Shannon, told us nothing about. They are not upfront, nor honest, nor do they conduct bus with any integrity. Price listed online IS NOT the actual price. More
It’s a good dealership for buying a car I bought several from a neither OKI bought three Lincoln’s my wife bought two F150 for Maneater and we love them thank you from a neither OKI bought three Lincoln’s my wife bought two F150 for Maneater and we love them thank you More
Everyone took extreme good care of me and my vehicle this is the reason I keep coming back excellent service at a great price thank you is the reason I keep coming back excellent service at a great price thank you More
WONDERFUL DEALER!!! For decades I have been extremely pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased wit pleased with the quality of the Ford automobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased with the entire process. This dealership took GREAT!! care of us during the pandemic. From the trade in process to full purchase they made sure we were comfortable and happy. Jeremey Walton, was our sales rep, he went above and beyond to make sure we were happy and satisfied. Chuck Yzaguirre, the floor manager helped seal the deal they are both SHINING STARS at Sutton Ford. More
Professional and friendly environment. Clean and nice sitting space.. I purchaesed my vehicle here, continue to return because I trust the people & value their work ethics. sitting space.. I purchaesed my vehicle here, continue to return because I trust the people & value their work ethics. More
Everyone is always pleasant. They have really taken care of my vehicle, although pricing can be a bit high. Jillian is awesome!! Thanks very much! of my vehicle, although pricing can be a bit high. Jillian is awesome!! Thanks very much! More