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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
August 05, 2021
They didn't reset after changing my oil it keeps coming up change your oil. And this is not first time. Speed is not always good. up change your oil. And this is not first time. Speed is not always good. More
by gail5668
Verified CustomerEmployees Worked With
August 05, 2021
thank you all for your great service you all showed me love thank you all for fixing on my car in showing me great service love thank you all for fixing on my car in showing me great service More
by dolliejones15
Employees Worked With
August 05, 2021
Pleasant customer service, waiting time provided seemed excessive but was accurate. Talked to technician service manager about work that couldn't be done by quick lane techs but nothing could be done! excessive but was accurate. Talked to technician service manager about work that couldn't be done by quick lane techs but nothing could be done! More
by jmcclure
August 04, 2021
Vincent and the team were great to work with ! They made it happen !! Thanks ! Love the car and for taking the time to make the deal it happen !! Thanks ! Love the car and for taking the time to make the deal More
by jgarofalo30
August 04, 2021
Not to long of a wait this time as compared to other times in the past. The works package continues to go up in price but the online coupons do help. times in the past. The works package continues to go up in price but the online coupons do help. More
by bscartozzi
Employees Worked With
August 04, 2021
Reasonable fast serviceExcellent customer serviceTimely Reasonable fast service Excellent customer service Timely manner Good suggedtions Very polite Very courteous Accomodating Comfortable waiting t Reasonable fast service Excellent customer service Timely manner Good suggedtions Very polite Very courteous Accomodating Comfortable waiting time Free wash Travel accomdations No appointments needed More
by getitingetitin
Employees Worked With
August 04, 2021
The service writer offered sound advice to help me decide if I should proceed with the maintenance I was asking for. The same thing happened last time I came in for maintenance work on my high mileage vehic if I should proceed with the maintenance I was asking for. The same thing happened last time I came in for maintenance work on my high mileage vehicle. More
by bobbyspecht
August 04, 2021
CourteousProfessionalQuickFriendlyI was greeted with Courteous Professional Quick Friendly I was greeted with a smile and felt welcome. I like that I was spending my money in a place that felt like t Courteous Professional Quick Friendly I was greeted with a smile and felt welcome. I like that I was spending my money in a place that felt like they appreciated it! That they appreciate my business This made me feel like they would take care of my car More
by young.terri@ aol.com
Employees Worked With
August 04, 2021
Excellent customer service from Jillian and Jamie. They keep you informed about your vehicle at all times. They are very courteous. I love coming there. keep you informed about your vehicle at all times. They are very courteous. I love coming there. More
by VINCEHA2
August 04, 2021
The people at the dealership And in the quick line are very very professional When I get my car service They do a very good job very very professional When I get my car service They do a very good job More
by wolf11mann
