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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
April 25, 2025
I had the worst experience at Sutton Ford. I leased a 2025 Maverick and under 300 miles the window pillar is falling off. I contacted the dealership and I was told ‘that’s due to poor craftsma I leased a 2025 Maverick and under 300 miles the window pillar is falling off. I contacted the dealership and I was told ‘that’s due to poor craftsmanship’ and is not their fault. The salesman didn’t know much about the vehicles they sell. I went in to finalize me lease and I literally had to wait for the lease guy to come in on his day off. DON’T BUY A VEHICLE FROM SUTTON FORD! More
by djcwoodworking
Verified CustomerEmployees Worked With
April 24, 2025
No pressure buying experience. Mario and Theo were great and all the staff was friendly. If I was in the market for another vehicle I would shop there first. Mario and Theo were great and all the staff was friendly. If I was in the market for another vehicle I would shop there first. More
by Jchemers
Employees Worked With
April 24, 2025
Received the vehicle I wanted, not the best deal, but they were very cordial. That's it they were very cordial. That's it More
by dakafa36
April 21, 2025
Excellent customer service. Sutton Ford is the best around. Thank you so much Sutton Ford. Sutton Ford is the best around. Thank you so much Sutton Ford. More
by wilmajwrightedwards
April 15, 2025
I am very pleased with this company. Lots of integrity,patience,great customer service and very kind people. Lots of integrity,patience,great customer service and very kind people. More
by jpeterson20
April 09, 2025
My name is Valerie. My experience at Sutton Ford was wonderful. Eric Maymon was my salesman and he was awesome. Well experienced with great customer service skills. Than My experience at Sutton Ford was wonderful. Eric Maymon was my salesman and he was awesome. Well experienced with great customer service skills. Thank you ! More
by valeriebrown.tech
March 22, 2025
My experience with Eric was amazing. He’s very knowledgeable and very thorough. He made purchasing my vehicle quick, easy and I wasn’t there long. As far as the dealership I was told to He’s very knowledgeable and very thorough. He made purchasing my vehicle quick, easy and I wasn’t there long. As far as the dealership I was told to bring my vehicle back for inspection which I did. I told the woman when I dropped my vehicle off that the light came on the dashboard saying the battery needed to be changed in the fob, she stated no problem they would change it. I called back a couple days later to inform them that my fob was damaged. Because of my work schedule I didn’t realize it was past the time that the service department was closed. I spoke to the night call and she took down my information and explained someone will call me back the next day. No one ever called me back so I won’t purchase again from this dealership. I think that it’s unprofessional that my key fob was damaged and no one called to try and fix the situation. More
by shikeeny_johnson
Employees Worked With
March 21, 2025
Ford of Matteson is like family and Josh the salesman went above and beyond to help me find that car. went above and beyond to help me find that car. More
by lbridgesdaycare
Employees Worked With
Other Employees :
Josh
March 14, 2025
They are the best I definitely recommend 🥰 10/10 . Great communication, take their time & get the job done taking their time to help find us what’s best for us . Absolutely love it , I would recommend Great communication, take their time & get the job done taking their time to help find us what’s best for us . Absolutely love it , I would recommend this dealership to anyone I know . More
by daysha rogers
March 08, 2025
Eric Maymon Was phenomenal he was very helpful and kind and willing to work with you and willing to work with you More
by terrell.thomas12
