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Sutton Ford
Matteson, IL
4,458 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,458 reviews
November 21, 2024
Professional, courteous and responsive. I had a wonderful experience. They answered my questions helped with anything I needed. I had a wonderful experience. They answered my questions helped with anything I needed. More
by KIMBERLY_BANKS000
Verified CustomerEmployees Worked With
November 18, 2024
Would not recommend to anyone, in my experience they just wanted to make a sale and get cars off the lot didn’t want to make good on their word to provide a spare key that didn’t come with vehicle at the tim wanted to make a sale and get cars off the lot didn’t want to make good on their word to provide a spare key that didn’t come with vehicle at the time of purchase. More
by sloanquinton
Employees Worked With
November 14, 2024
Hello all I have my SUV back and I could not be more pleased 😄.... Thanks Jillian for going the extra mile !! pleased 😄.... Thanks Jillian for going the extra mile !! More
by shimorgan8
Employees Worked With
November 13, 2024
Eric was great! ! He made the process very easy. He made the deal happen. Love my Bronco, Ford all the way. Thank you Eric. The process was a little long no fault ! He made the process very easy. He made the deal happen. Love my Bronco, Ford all the way. Thank you Eric. The process was a little long no fault of Eric. Other people in the facility being proceeded by the same finance person at the same time. I appreciated Eric’s updates. On another note totally different experience of my daughter with Sutton Ford. She was buying a used car and after paying deposit getting to the final step after being there over 4 hours ready to sign there was a problem with the title. That put a different thought on sending or recommending Sutton. No fault of the salesman. Just very disappointing. More
by shellybell801
November 08, 2024
Jillian used my extended warranty to fix my wheel bearings (that she noticed not me) , she put in a case to have my back up camera fixed ( case approved saved me $600), fixed 3/4 tire sensors, explai bearings (that she noticed not me) , she put in a case to have my back up camera fixed ( case approved saved me $600), fixed 3/4 tire sensors, explained several times when asked regarding my extended warranty coverage (showing Great patience), made sure I understood that 1/4 tire sensors may need to be replaced in the future, placed me in a rental car using my extended warranty , my out of pocket cost was $100, and she did all of this with professionalism, proficiency, and a smile on her face to say I am a satisfied customer is an understatement. Thank you so much Jillian and thank you Sutton Ford for hiring her!! More
by shimorgan8
Employees Worked With
November 06, 2024
Greg helped me sell my car and buy a new one fast and got me all the deals. me all the deals. More
by mparker84
Employees Worked With
November 06, 2024
This dealership has a communication problem they are horrible, you should put the on a diagnostic machine repair it then sale the vehicle. Bad communication!!!!!!!!!!! horrible, you should put the on a diagnostic machine repair it then sale the vehicle. Bad communication!!!!!!!!!!! More
by desmondsolomon516
October 31, 2024
The experience was great I left very satisfied! They gave me a great deal on my car ! They gave me a great deal on my car ! More
by aaliyahwade3
October 31, 2024
Muy buen servicio y atención de todos si lo recomendaría en general buenos carros y buen precio en general buenos carros y buen precio More
by lalomasupermarket2013
October 29, 2024
Great dealership with great people. Made me feel welcome and not pressured. Good experience, would recommend. Made me feel welcome and not pressured. Good experience, would recommend. More
by cperry83
