Sutherlin Nissan of Orlando

Service was completed during the expected time with no issues. Pricing is fair and our advisor Doug was courteous and thorough. issues. Pricing is fair and our advisor Doug was courteous and thorough. More

Sales team and manager (Kenny Wright) did not honor the CASH* price that was sent over to me via phone call and email. They neglected to include on my pricing worksheet the $1000 surcharge for a CPO warran CASH* price that was sent over to me via phone call and email. They neglected to include on my pricing worksheet the $1000 surcharge for a CPO warrantied vehicle when other Nissan dealers in the area already include this cost. Lots of undue pressure by the finance agent to purchase extra maintenance add ons and straight up dishonest answers regarding questions about loan payment options in an effort to make more money on financing (I ended up finding correct answers to said questions by speaking to nissan finance directly). Only positive is they offered me slightly more for my trade in than other nearby dealerships. More

Sutherlin offers top notch sales associates. I purchased my 3rd vehicle from here on 10/26 and will be purchasing more in the future. From the sales associate to financing....the BEST! I purchased my 3rd vehicle from here on 10/26 and will be purchasing more in the future. From the sales associate to financing....the BEST! More

JB is my service manager. Very kind and timely, know his business. They are very good at describing the work to be done, and how long the work will take. And I always appre Very kind and timely, know his business. They are very good at describing the work to be done, and how long the work will take. And I always appreciate them cleaning my vehicle before the return it to me. Great experience. More

this is not my first time at Sutherlin Nissan it's actually my second Times, oh my goodness there people are amazing specially Tobic Edward He makes me and my husband laughs so loude, Tobic Edward alw actually my second Times, oh my goodness there people are amazing specially Tobic Edward He makes me and my husband laughs so loude, Tobic Edward always goes above and beyond to help people including me thank you so much Tobic, then the finance manager Mr Tavares He is amazing also He have a lot of patience with us thank you sir. I am so happy with my Nissan Rogues sport thank you so much guys. More

My favorite dealer always gets me the best deals, thank you Sutherlin. Definitely recommend them you Sutherlin. Definitely recommend them More

Unfortunately within the last year and half, I had to redo two main car part replacements’ work due to man-error. Three months after the car transmission has been replaced it was observed that the transm redo two main car part replacements’ work due to man-error. Three months after the car transmission has been replaced it was observed that the transmission sealing was not installed and had to redo the work. And this week the low control arms was torn only after 6 months from replacing it and got replaced again this week. It’s really to trust the quality of this dealer service shop. More

Luis was very professional and did not use pressure tactics. The whole process was fairly easy. We will use Nissan again. Thank you for a positive experience. tactics. The whole process was fairly easy. We will use Nissan again. Thank you for a positive experience. More

I got a same day appointment and my car was ready in less than 2 hours. Great customer Service. than 2 hours. Great customer Service. More

When booking the Recall, no estimate of time was provided. I was offered an oil change, even though the vehicle only had 3,000+ miles. The Service Consultant seemed very busy even while 2 -3 othe provided. I was offered an oil change, even though the vehicle only had 3,000+ miles. The Service Consultant seemed very busy even while 2 -3 others sat and chatted. We were given 1 update along with an apology that it was taking so long. More