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Surprise Ford - Service Center

Surprise, AZ

4.4
255 Reviews

255 Reviews of Surprise Ford - Service Center

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August 31, 2024

I’ve been going to Julian at Surprise Ford for all of my service on my F250 and my wife’s Explorer for around 6 years now. Having run dealerships for nearly 30 years I can tell you he is the very best. All More

by sean.beardsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Pyle
August 31, 2024

Work performed in time as promised. Comfortable waiting area while work performed. Washed car when work completed More

by AZSTUMPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

My car looks great! Everything was done smoothly and hassle free! My Car looks brand new More

by kaylajane75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan welle(might have his last name wrong)
August 31, 2024

Work was done in a timely manner. Good service. Vehicle was taken care of well. More

by jaredlouthan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Providing service vehicles would be nice specially if your car needs to get fixed for few days More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Service at Surprise Ford was quick and within estimated timeframe and price I was quoted. More

by SHANGHAIBEAST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
August 30, 2024

I’m relatively new to Arizona and the Surprise Ford service department has been a great find. Biggest kudos to service advisor Dave Greathouse. Always on it. More

by Js8330
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Greathouse
August 30, 2024

Completed the work on my car quickly and did a quality job. The advisor got me in and out in a timely manner More

by DLASKOS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

You can drive in or make an appointment great customer service and more and more More

by RANDYORLOSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas and Dave and Evan
August 30, 2024

Joe H. Got the issue fixed in no time at all! The car was running great when we picked it up! More

by CVSOTO2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe H.
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