Surprise Ford - Service Center
Surprise, AZ
261 Reviews of Surprise Ford - Service Center
My service representative was great and the vehicle service was very quick! The whole process was smooth from online appointment to final pickup of the vehicle from the service department. service was very quick! The whole process was smooth from online appointment to final pickup of the vehicle from the service department. More
Surprise ford is an awesome place! Staff is great! Nice vehicles! Service staff is great! Staff is great! Nice vehicles! Service staff is great! More
I had to take my F150 Raptor in for a programming issue. Zack assisted me with getting my truck turned in and answered all my questions. Zack was very helpful when I had to pick up my truck and answering Zack assisted me with getting my truck turned in and answered all my questions. Zack was very helpful when I had to pick up my truck and answering any more questions I had. He was very professional, courteous, and knowledgeable. Give this man a raise! More
Phenomenal service each and every time. I've been coming here for a very long time and it's my preferred location. I've been coming here for a very long time and it's my preferred location. More
Service writer was very pleasant and promised a completion date which was accurate and then we received our vehicle back in a timely manner. completion date which was accurate and then we received our vehicle back in a timely manner. More
Evan was great to work with. He kept me informed on everything that was going on, and when my truck would be ready to pickup. He kept me informed on everything that was going on, and when my truck would be ready to pickup. More
It’s accommodating to my schedule. The multi point inspection was thorough and expected. Didn’t expect the $800 invoice, according to 30k inspection results… The multi point inspection was thorough and expected. Didn’t expect the $800 invoice, according to 30k inspection results… More
Had to wait 2 hours for an oil change I had an appointment for, my vehicle did not get pulled into the shop until 1:30 hour after arriving. appointment for, my vehicle did not get pulled into the shop until 1:30 hour after arriving. More
Not friendly and make you feel like your getting a bad deal and doesn’t want to fix stuff properly. deal and doesn’t want to fix stuff properly. More