Surprise Ford - Service Center

Great service. Joe and Jesus are especially courteous and helpful. I do wish Surprise Ford hadn’t discontinued their courtesy car. Joe and Jesus are especially courteous and helpful. I do wish Surprise Ford hadn’t discontinued their courtesy car. More

Evan was extremely helpful and knowledgeable. He went above and beyond and made the whole experience easier than expected. Everyone I came in contact in Service was beyond helpful but Evan made He went above and beyond and made the whole experience easier than expected. Everyone I came in contact in Service was beyond helpful but Evan made it smooth. More

Service of my vehicle was done quicker than expected. Evan the service representative is always a pleasure to deal with. Evan the service representative is always a pleasure to deal with. More

Service has been pretty good. Waiting for tools from Ford for a recall back in November. Kind of scary, hope nothing happens in tbe meantime. Waiting for tools from Ford for a recall back in November. Kind of scary, hope nothing happens in tbe meantime. More

Once we got in everything was good. The problem was finding the service man. We took 2 cars so that we did not wait, but finding the provider after I parked was hard and to unpack was The problem was finding the service man. We took 2 cars so that we did not wait, but finding the provider after I parked was hard and to unpack was hard too. More

I walked in there and wasn’t sure which service adviser I should use. I waited while Evan was on the phone as he seemed best fit to help me. I was right and he was amazing. I would refer him to anyone that n should use. I waited while Evan was on the phone as he seemed best fit to help me. I was right and he was amazing. I would refer him to anyone that needs service done and highly recommend you to use him. His high class and respect for his customers is top tier comparing to other dealerships around the state. More

Great experience in your service department. Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress l Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress letting me know multiple times of when it will be done. Great work! More

AMAZING. But why do I have to have a min of 15 words that’s crazy. But why do I have to have a min of 15 words that’s crazy. More

They are always friendly and always do a great job! I would recommend them to anyone who owns a Ford. I would recommend them to anyone who owns a Ford. More

I have been taking my vehicles to Surprise Ford for the past few years. Joe Hough has been a superb service advisor. He exhibits his level of knowledge every time I speak with him. I trust him to get my ve past few years. Joe Hough has been a superb service advisor. He exhibits his level of knowledge every time I speak with him. I trust him to get my vehicles running right, and he does every time. More