Surprise Ford - Service Center

Great experience in your service department. Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress l Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress letting me know multiple times of when it will be done. Great work! More

They are always friendly and always do a great job! I would recommend them to anyone who owns a Ford. I would recommend them to anyone who owns a Ford. More

I have been taking my vehicles to Surprise Ford for the past few years. Joe Hough has been a superb service advisor. He exhibits his level of knowledge every time I speak with him. I trust him to get my ve past few years. Joe Hough has been a superb service advisor. He exhibits his level of knowledge every time I speak with him. I trust him to get my vehicles running right, and he does every time. More

Great customer service every time I take my car in. Also the staff were great Also the staff were great More

It took to long for your inspector to check out to see what is wrong with your vehicle. what is wrong with your vehicle. More

Service writer was very pleasant and promised a completion date which was accurate and then we received our vehicle back in a timely manner. completion date which was accurate and then we received our vehicle back in a timely manner. More

I had to take my F150 Raptor in for a programming issue. Zack assisted me with getting my truck turned in and answered all my questions. Zack was very helpful when I had to pick up my truck and answering Zack assisted me with getting my truck turned in and answered all my questions. Zack was very helpful when I had to pick up my truck and answering any more questions I had. He was very professional, courteous, and knowledgeable. Give this man a raise! More

It’s accommodating to my schedule. The multi point inspection was thorough and expected. Didn’t expect the $800 invoice, according to 30k inspection results… The multi point inspection was thorough and expected. Didn’t expect the $800 invoice, according to 30k inspection results… More

My service representative was great and the vehicle service was very quick! The whole process was smooth from online appointment to final pickup of the vehicle from the service department. service was very quick! The whole process was smooth from online appointment to final pickup of the vehicle from the service department. More