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Surprise Ford - Service Center

Surprise, AZ

4.4
255 Reviews

255 Reviews of Surprise Ford - Service Center

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August 02, 2024

Great service, got my Transit in on Saturday last minute. Super friendly. I will definitely will be taking my van back. More

by mruh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
August 02, 2024

They keep there promise , you can trust them and do it with a smile 👍 thanks 🙂😄 More

by Beachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Once we got in everything was good. The problem was finding the service man. We took 2 cars so that we did not wait, but finding the provider after I parked was hard and to unpack was More

by WMACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Evan was extremely helpful and knowledgeable. He went above and beyond and made the whole experience easier than expected. Everyone I came in contact in Service was beyond helpful but Evan made More

by TIGGERLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pez is rude as they come.
August 01, 2024

Zack was great…service was completed per quoted schedule and he even saved me a few bucks from the original estimate. More

by GOLFGONEBAD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
August 01, 2024

High level of quality service and friendly and professional staff…thank you and keep up the good work More

by FIDEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
August 01, 2024

Great service. Joe and Jesus are especially courteous and helpful. I do wish Surprise Ford hadn’t discontinued their courtesy car. More

by sheilaroley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Jesus
August 01, 2024

Service of my vehicle was done quicker than expected. Evan the service representative is always a pleasure to deal with. More

by TCOKER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
August 01, 2024

Service has been pretty good. Waiting for tools from Ford for a recall back in November. Kind of scary, hope nothing happens in tbe meantime. More

by MOOREMONI28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
August 01, 2024

I walked in there and wasn’t sure which service adviser I should use. I waited while Evan was on the phone as he seemed best fit to help me. I was right and he was amazing. I would refer him to anyone that n More

by Brock Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Welle
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