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Surprise Ford - Service Center

Surprise, AZ

4.4
255 Reviews

255 Reviews of Surprise Ford - Service Center

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August 08, 2024

I've been bringing my cars here for years, and have always enjoyed very good service. More

by Tedg289@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Welle, Dave Greathouse, and I think I remember a 'Vans' something or another.
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August 08, 2024

Normally pretty fast, and good at communicating what’s going on. Dave is the goat. More

by elijahvasquez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Greathouse
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Aug 08, 2024 -

Surprise Ford responded

Hi Elijah, thank you so much for the kind words! We're thrilled to hear that you've had a positive experience with us and that Dave was able to assist you efficiently. If you ever need anything else, feel free to reach out. We appreciate your support!

August 08, 2024

Great service bay I came in with a recall was done within the hour!1 More

by GIOCARRION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Surprise Ford responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we were able to provide you with great service and complete your recall quickly. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

August 08, 2024

Service advisors not good. I am still waiting for a call on a part and warranty. It’s been a month now and I have called Evan last week 8/2/2024 and still silence More

by lapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan in service.
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August 07, 2024

Overall pleased with service provided by Ford given some big issues with our vehicle. Evan was informative regarding a major warranty repair and accommodating due to some unexpected delays. Even with some c More

by Mamorgese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Welle
Report | Print
August 07, 2024

Good service and a very clean location. Even was a great service advisor. I don’t like having to write 15 words More

by MURRIETA.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Even
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Aug 08, 2024 -

Surprise Ford responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our service advisor and found our location clean. We appreciate your feedback and hope to see you again soon!

August 07, 2024

Incredibly quick and had great communication. I would recommend to everybody doesn’t matter what brand. More

by JERRY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2024

Brought my class A rv in for maintenance . Best service experience! Evan kept me up to date and ready faster than expected. More

by davids17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anoiel
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Aug 07, 2024 -

Surprise Ford responded

Hey David, thank you so much for sharing your positive experience with us! We're thrilled to hear that Evan provided you with excellent service and got your RV maintenance done quickly. We appreciate your business and hope to see you again soon!

August 06, 2024

Great job done by surprise ford Evan was fantastic. Free water was a plus thanks for a well done job More

by LEISCHNERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Aug 07, 2024 -

Surprise Ford responded

Thank you for the glowing review! We're thrilled to hear that Evan provided fantastic service during your visit to Surprise Ford. We hope to see you again soon for another exceptional experience!

August 06, 2024

Service was completed in a very timely manner. Service staff informed me of what was going on consistently More

by S.DELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Aug 07, 2024 -

Surprise Ford responded

Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with our service staff and that your service was completed in a timely manner. We appreciate you taking the time to share your thoughts with us.

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