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Surprise Ford
Surprise, AZ
541 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 541 reviews
September 07, 2024
I have always had excellent service at the dealership, thanks to Dave Greathouse, he is the best at his job, very informative, efficient , and always personable, as a customer with 2 fords I appreciate thanks to Dave Greathouse, he is the best at his job, very informative, efficient , and always personable, as a customer with 2 fords I appreciate his service. More
by RANDDIETOROK
Verified CustomerEmployees Worked With
Dave Greathouse 10stars
September 06, 2024
I was serviced by Zack in a very efficient and professional manner when a small problem came up he quickly came up with a solution and implemented it. professional manner when a small problem came up he quickly came up with a solution and implemented it. More
by JERRYJNEWMAN
September 06, 2024
Surprise dealership was very clean and all the staff are always very pleasant to talk to. always very pleasant to talk to. More
by JWILLIAMS3170
Employees Worked With
September 06, 2024
Zach is a good employee he helped me every time you guys are really nice are really nice More
by garycooperc
Employees Worked With
September 05, 2024
I just wanna express my frustration with my experience at Surprise Ford. I bought a used vehicle from them and couldn’t pick it up because they had to run it through services and cleaning. When I got my vehi Surprise Ford. I bought a used vehicle from them and couldn’t pick it up because they had to run it through services and cleaning. When I got my vehicle I didn’t check the tire tread because I assumed they wouldn’t sell a vehicle with bald tires. Less than 2 weeks of having it I had a blowout in the highway which I noticed all tires were completely bald. I went back to the dealership and expressed to them i don’t know how they could sell am unsafe vehicle with bald tires. They explained to me they couldn’t do anything about it and told me I’d have to pay out of pocket for all new tires. I don’t understand how a dealership is able to hand off an unsafe vehicle even after it goes through inspection. On top of that, I show up and express my concerns and frustrations only to be told there’s nothing they can do. Unbelievable. More
by D.BROWN28
Employees Worked With
September 03, 2024
They have excellent quality and product. Very professional service and great customer support. Highly recommended for anyone looking for a vehicle Very professional service and great customer support. Highly recommended for anyone looking for a vehicle More
by MANNYVEJAR73
Employees Worked With
September 03, 2024
Service was great and the staff exceeded the time frame they told me it would take to service my truck. Everything was professional and courtesy was on point. they told me it would take to service my truck. Everything was professional and courtesy was on point. More
by JASONW9
Employees Worked With
Kayla
