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Surprise Ford

Surprise, AZ

4.3
578 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 578 reviews

November 09, 2024

Our salesman Roger was awesome to work with. He was very professional and personable. We had a great experience with this dealership. More

by LORI.KOLLASCH
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Surprise Ford responded

Thanks for sharing your experience, Lori! We're thrilled to hear that Roger made such a positive impression. Our team strives to provide excellent service, and it’s great to know you had a fantastic experience. Looking forward to seeing you again!

November 08, 2024

I have never enjoyed shopping for a vehicle, snd I never thought I would be saying this but I thoroughly enjoyed my experience with Surprise Ford. The sales person that helped me was very easy to work More

by cmelkins13
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni Carrion
Nov 11, 2024 -

Surprise Ford responded

Thank you! We're thrilled to hear you had such a positive experience at Surprise Ford. Our team works hard to make vehicle shopping enjoyable, and it's great to know our efforts made an impact. We appreciate your recommendation and look forward to welcoming your friends and family!

November 06, 2024

This was the best experience I have ever had purchasing a car and I have bought a lot of them More

by inzany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Surprise Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience. Our team works hard to make car buying enjoyable, and it’s wonderful to know we hit the mark for you. Enjoy your new ride!

November 06, 2024

Bruce was a pleasure to work with! I hope to buy my Raptor from Surprise Ford More

by BERTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Stephens
Nov 07, 2024 -

Surprise Ford responded

Thanks! We're thrilled to hear you had a great experience with Bruce. We can't wait to help you with your Raptor purchase at Surprise Ford. Your satisfaction is our top priority!

November 04, 2024

Gio and Nick at Surprise Ford were a pleasure to work with. I would highly recommend stopping by to see them if you are in the market for a new or used vehicle. More

by JDSREPAIR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Surprise Ford responded

Thanks! We're thrilled to hear you had a great experience with Gio and Nick. Your recommendation means a lot to us. We look forward to welcoming you back whenever you're ready for your next vehicle!

November 04, 2024

Grate service our salesman and management was amazing i would recommend this dealership for sure thank u More

by EVY80550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone we deal with
Nov 05, 2024 -

Surprise Ford responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 29, 2024

Finance person was condescending and made process not very pleasant. Salesperson was nice. Helpful receptionist. More

by Kmorkrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
October 28, 2024

Kane was a great product expert which I really enjoyed. Chuck was great on informing us what value the warranties bring to the table. More

by ajbriggs95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane
Oct 30, 2024 -

Surprise Ford responded

Thanks for the fantastic review! We're thrilled to hear that Kane and Chuck provided you with valuable insights. Your feedback motivates us to keep delivering great experiences. We look forward to serving you again!

October 24, 2024

I had an excellent experience at this Ford dealership. The process was fast and easy, with knowledgeable staff who made everything straightforward. They truly listened to my needs and ensured I got the be More

by Alexandra.aasen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Surprise Ford responded

Thank you, Alexandra! We're thrilled to hear about your excellent experience with our team. Our goal is to make the car-buying process as smooth as possible, and your feedback truly motivates us. We appreciate the recommendation and look forward to serving you again in the future!

October 22, 2024

The process was easy and Dan was super helpful and accommodating. Thank you for a great buying experience we love our new bronco sport! More

by Sophia.pizzillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Oct 23, 2024 -

Surprise Ford responded

Sophia, thank you for your fantastic review! We're thrilled to hear that Dan made your buying experience seamless and enjoyable. Enjoy your new Bronco Sport—happy adventures ahead!

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