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Surprise Ford
Surprise, AZ
541 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 541 reviews
September 08, 2024
Chad was very helpful got things done in a timely matter. Thank you John Mitchell Thank you John Mitchell More
by jmitchm44
Verified CustomerEmployees Worked With
September 08, 2024
They did nice work in timely day nice nice nice that's all I can say all I can say More
by RBENSING
Employees Worked With
September 08, 2024
We always have a great experience at this dealership. They have outstanding customer service and great workmanship They have outstanding customer service and great workmanship More
by VEJARE
September 08, 2024
Surprise Ford has treated me like gold. Evan the service advisor is very professional, honest and respectful. Evan kept me updated and got my truck back to me quickly. When I go to Surprise Evan the service advisor is very professional, honest and respectful. Evan kept me updated and got my truck back to me quickly. When I go to Surprise Ford I feel good knowing my vehicle is taken care by professionals. I never had one bad experience. I will bringing all my vehicles to Evan. Thank you surprise ford. More
by MJBAUMGART
September 08, 2024
Awesome service and support from service supervisor. My vehicle was clean on the outside and looking good. My vehicle was clean on the outside and looking good. More
by wlewis99
Employees Worked With
September 08, 2024
Service department is a rip off and I will never take my car back there again. I do not recommend Surprise Ford service department at all. They will take your money and not fix anything for it. I asked them car back there again. I do not recommend Surprise Ford service department at all. They will take your money and not fix anything for it. I asked them to checkout the dinging when my driver door opened with the keys out and the headlights off without them letting me know they charge me $190 to check it and then told me it was $1000 to get fixed. And it didn’t start dinging until after I took it to them for an oil change and they took no responsibility for it. They did not let me know they were going to charge me $190 to just check the dinging when the door opens, go somewhere else do not go there More
by JLGOMEZFAM72
Employees Worked With
September 07, 2024
The dealership is first rate. The people who helped me were both friendly and professional. The service was good and they were able to complete the work in a timely manner. The people who helped me were both friendly and professional. The service was good and they were able to complete the work in a timely manner. More
by RICKMOON48
Employees Worked With
Evan
September 07, 2024
Faced with an unusual situation, a solution was reached and the job and the Works Service were completed in a professional manner. My thanks to everyone involved. and the job and the Works Service were completed in a professional manner. My thanks to everyone involved. More
by TPISKE1
