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Surprise Ford
Surprise, AZ
541 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 541 reviews
September 10, 2024
Everyone is always polite and helpful. I always get fantastic service, and I'm confident my truck is fixed correctly. I always get fantastic service, and I'm confident my truck is fixed correctly. More
by SHELLYIRENESWAN
Verified CustomerEmployees Worked With
September 10, 2024
I love how they get my vehicle in and out in a timely manner. I run a business and down time costs me money. manner. I run a business and down time costs me money. More
by rottnboxr
September 10, 2024
Our salesman Ben was awesome! Definitely got everything we wanted and more! Would highly recommend purchasing a vehicle at this location. I had a problem with setting up something Definitely got everything we wanted and more! Would highly recommend purchasing a vehicle at this location. I had a problem with setting up something on the truck… I pulled up with no appointment and was taken care of immediately! Great customer service! More
by JJASPRING1956
Employees Worked With
Ben pietrowski
September 09, 2024
Great workers and super friendly. I would recommend to anyone to buy a car from Surprise Ford. My husband and father also got their vehicles from here. Kane was friendly and great. I would recommend to anyone to buy a car from Surprise Ford. My husband and father also got their vehicles from here. Kane was friendly and great. More
by Haley York
September 09, 2024
My service person,Zack, was very helpful and accommodating to my problems. He is one of the reasons I am repeat customer. accommodating to my problems. He is one of the reasons I am repeat customer. More
by ekubli1962
September 09, 2024
The service department told me that the clutch was bad in my focus and quoted me a price of $3,800.00 to replace. I think that estimate is way off base my focus and quoted me a price of $3,800.00 to replace. I think that estimate is way off base More
by timdebbiemooney
Employees Worked With
Zach
September 08, 2024
Amazing customer service. I am very satisfied with the quality of work. Awesome group. Thanks I am very satisfied with the quality of work. Awesome group. Thanks More
by william
Employees Worked With
September 08, 2024
Every person we worked with was friendly. We did spend too much time negotiating down to the price we had decided on before arriving. The finance person was not very clear about what we were We did spend too much time negotiating down to the price we had decided on before arriving. The finance person was not very clear about what we were signing and seemed more intent on telling us stories and selling a service plan than on giving us information. Overall it was a good experience but a lot of time was wasted. More
by ArizonaFordDriver
Employees Worked With
