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Surprise Ford
Surprise, AZ
576 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 576 reviews
July 27, 2024
Took my car in for a diagnostics on the transmission for a problem that was originally caused when they designed the car. They quoted me a price of $9,000 to replace the entire transmission and in return I a problem that was originally caused when they designed the car. They quoted me a price of $9,000 to replace the entire transmission and in return I fixed the car myself for $35. Ford mechanics are the worst anymore. There was a time I used to swear by for it as being a good product. Anymore everybody I know has had nothing but problems with Ford and the cars are junk I would not recommend their service department for any reason. More
by MDEMPSEY71712
Verified CustomerEmployees Worked With
The mechanics in the service department
July 27, 2024
Your service survivor was the worst in the world I think you should look into his practice you should look into his practice More
by casadiiemma
Employees Worked With
July 26, 2024
The dealership completed the work as I would have expected, in a somewhat timely manner. expected, in a somewhat timely manner. More
by TRAVIS.RUTT
Employees Worked With
July 26, 2024
The service department repait my vehicle in a timelt matter. Surprise Ford is a very profesional dealership. I let handle all my vehicle issues. matter. Surprise Ford is a very profesional dealership. I let handle all my vehicle issues. More
by LFOLLIOTT2010
Employees Worked With
Dave
July 26, 2024
Surprise dealership service department does a fantastic job. They always get our vehicles in and out in a timely matter. Their service department crew is absolutely fantastic. !! Vehicles are always fixed job. They always get our vehicles in and out in a timely matter. Their service department crew is absolutely fantastic. !! Vehicles are always fixed right everything is explained our service writer Julian does a fantastic job More
by Lynn
Employees Worked With
Julian service writer
July 25, 2024
The Hyundai dealer I bought my Ford with was less than helpful. I’m very grateful for Surprise Ford and how they helped take care of everything I needed!! I’m 40 minutes away and tempted to continue makin helpful. I’m very grateful for Surprise Ford and how they helped take care of everything I needed!! I’m 40 minutes away and tempted to continue making the drive to Surprise Ford when needed. Thank you!! More
by Kirsten
Employees Worked With
Julian and Zach
July 25, 2024
Surprise FORD, my go to for purchasing a vehicle, my choice for service appointments and my go to guy for service advisor Evan Welles. My warranty on 2017 FORD Escape Titanium with MPP yesterday with Sa choice for service appointments and my go to guy for service advisor Evan Welles. My warranty on 2017 FORD Escape Titanium with MPP yesterday with Sam is now so far no need to worry, that Surprise FORD has my back in car care. Look no further, Go to Surprise FORD for dealership Quality. Charles Mitchell Sun City West.👍 More
by STEAMFITTER469
Employees Worked With
Evan Welles
