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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.3
556 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 556 reviews

August 28, 2024

All the individuals I met at Surprise Ford were friendly and accommodating. The process of buying was straightforward and I found the experience here to be very good More

by SHAN
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Recommend Dealer
Yes
Employees Worked With
Willy, Roger, Mario,
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August 28, 2024

Pristine service! ! Fast, prompt, no waiting. My service advisor Evan was very knowledgeable and took care of everything! Great Service! More

by PRCTMICHAEL
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan Welle
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August 28, 2024

Great service vehicle done when promised. Washed and looking good when we went to pick it up. My service writer Joe is the best always calls and updates us on the work being done. Thanks Su More

by RAE.KNOWLTON
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Aug 29, 2024 -

Surprise Ford responded

Thanks, Rae! We're thrilled to hear you had a great experience with our service team, especially with Joe. We appreciate your kind words and are glad your vehicle was ready and looking sharp. Your satisfaction is our priority, and we look forward to serving you again!

August 27, 2024

They a very professional and caring business. The treated me with respect, courtesy, and politeness More

by bradleycover01
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Cone, Mychal Thompson
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August 27, 2024

Good dealership to work with . Great communication. When I need service again I will be returning . More

by slfcat
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zachary frame
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August 27, 2024

I always have a great experience at this location. They always get the job done quickly. More

by ALEXNATHANR
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Evan Welle
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August 27, 2024

Joe did an excellent job for me. They recommended the service it need to have done. They didn't try to up sale me More

by prbushaw
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JOE
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August 27, 2024

Great experience, were able to work with a tricky financial situation and get us out the door in a new vehicle we're very happy with. More

by tprine
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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August 27, 2024

Evan was nice and helpful. My battery was dead after performing the recall and he made room to remedy this right away. More

by mihamcleod
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan
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August 27, 2024

excellent service, Dave is a very knowledge person he help me a lot I highly recommend this place More

by SPEREZ19
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David
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