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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.3
541 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 541 reviews

August 30, 2024

You can drive in or make an appointment great customer service and more and more More

by RANDYORLOSKE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas and Dave and Evan
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August 30, 2024

Completed the work on my car quickly and did a quality job. The advisor got me in and out in a timely manner More

by DLASKOS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2024

I’m relatively new to Arizona and the Surprise Ford service department has been a great find. Biggest kudos to service advisor Dave Greathouse. Always on it. More

by Js8330
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Greathouse
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August 29, 2024

Great service, the service manager Joe kept me informed and did all repairs in a timely manner. More

by TCCARNEY
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Hough
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August 29, 2024

Evan was a real professional and treated me with kindness and understanding..I like the service and extra information he provided...thank you More

by EVEKAYADMS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
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August 29, 2024

Well, it’s kind of far from where I am but outside of that everybody had a wonderful customer service. I had no problem with anybody not Sam or Rebecca or Michael. Wonderful experience! More

by Jimmie Lee
Recommend Dealer
Yes
Employees Worked With
Rebecca
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August 29, 2024

Making an appointment over the phone was easy. When I came to the service bay an attendant was there to greet me and my service agent came right out and took care of me .Service was done in a tim More

by lennie.hodson
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Evan
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August 29, 2024

Everyone was very nice, polite and knowledgeable. From the time I arrived I was welcomed in the parking lot and asked if I could be helped. I had an appointment and the salesman took me to the salesm More

by msgjrice
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 28, 2024

All the individuals I met at Surprise Ford were friendly and accommodating. The process of buying was straightforward and I found the experience here to be very good More

by SHAN
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy, Roger, Mario,
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August 28, 2024

Pristine service! ! Fast, prompt, no waiting. My service advisor Evan was very knowledgeable and took care of everything! Great Service! More

by PRCTMICHAEL
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan Welle
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