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Surprise Ford
Surprise, AZ
541 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 541 reviews
November 22, 2024
Well organized, great salesman Bryce, financing took along time, my ev should have been fully charged along time, my ev should have been fully charged More
by CINDYMACIAS58
Verified Customer
November 13, 2024
The purchase and trade in process was a a game of hidden numbers and misrepresentation. You have to check all the details. They first said they would honor the CarGurus price but it disappeared from final p numbers and misrepresentation. You have to check all the details. They first said they would honor the CarGurus price but it disappeared from final paperwork. The trade in amount was reduced by approximately 300$ from agreed upon price. The whole process left a bad taste and I felt taken advantage of. More
by TETPILOT
Employees Worked With
George Lopez finance and a floor manager.
November 09, 2024
Our salesman Roger was awesome to work with. He was very professional and personable. We had a great experience with this dealership. He was very professional and personable. We had a great experience with this dealership. More
by LORI.KOLLASCH
Employees Worked With
November 08, 2024
I have never enjoyed shopping for a vehicle, snd I never thought I would be saying this but I thoroughly enjoyed my experience with Surprise Ford. The sales person that helped me was very easy to work thought I would be saying this but I thoroughly enjoyed my experience with Surprise Ford. The sales person that helped me was very easy to work with. My husband normally handles these transactions, but he was unable to come this time. I knew exactly what we wanted. We did have trade-ins and I was dreading that part of the transaction.. The sales person that helped me was very young yet extremely knowledgeable and patient when I told him what we were trying to achieve. They had exactly what we wanted and I feel that the pricing was fair, Even the financing part was painless. The woman who took care of getting the new vehicle ready did an excellent job.. We will be sharing our experience with our friends, family and neighbors, and we will highly recommend they visit Surprise Ford. More
by cmelkins13
November 06, 2024
Bruce was a pleasure to work with! I hope to buy my Raptor from Surprise Ford I hope to buy my Raptor from Surprise Ford More
by BERTO
November 06, 2024
This was the best experience I have ever had purchasing a car and I have bought a lot of them car and I have bought a lot of them More
by inzany
Employees Worked With
November 04, 2024
Grate service our salesman and management was amazing i would recommend this dealership for sure thank u would recommend this dealership for sure thank u More
by EVY80550
