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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,082 Reviews

1,082 Reviews of Superstition Springs Lexus - Service Center

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October 18, 2024

Phil’s customer service was great and techs were thorough. Other places cheaper but trust Lexus work. More

by N.Yanes
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Phil and our techs. We always prioritize quality and trust, so it's wonderful to know you appreciate that. Your support means a lot to us!

October 18, 2024

Helpful and efficient explanation given the things to be done on the vehicle. Satisfied with the job done More

by acrecentes
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you found our explanations helpful and are satisfied with the work done on your vehicle. Your feedback means a lot to us!

October 18, 2024

Service advisor explained everything clearly to me and got my wife’s car taken care off fast, More

by JEFF_SCHROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons’s
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks, Jeff! We're thrilled to hear that our service advisor provided clear explanations and got your wife's car taken care of quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

October 17, 2024

When I first pull up into the Service lane , I am always treated very cheerfully and show interest in assisting me with my visit. More

by karlajean33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fisk
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks, Karla! We're thrilled to hear you consistently enjoy a warm welcome in our service lane. Our team is dedicated to providing excellent assistance, and your feedback truly motivates us. Looking forward to seeing you again soon!

October 17, 2024

I have confidence the services needed are done correctly and are necessary to keep my vehicle safe on the road. More

by LRZL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
Report | Print
Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you have confidence in our services. Keeping your vehicle safe is our top priority, and we appreciate your trust in us. Looking forward to continuing to serve you!

October 17, 2024

Shane was superb! He kept informed all though my car being serviced at superstition springs! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Deb! We're thrilled to hear Shane provided such great service and kept you informed throughout your car's maintenance. Your satisfaction is our priority, and we appreciate your feedback!

October 17, 2024

Phil is a great person to work with and everybody is very courteous and efficient More

by irm711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a positive experience working with Phil and our team. Your feedback motivates us to keep delivering excellent service. We appreciate your support!

October 17, 2024

In summary, my experience at Lexus has exceeded all expectations. If you’re in the market for a vehicle, I highly recommend visiting them. Their outstanding service, knowledgeable staff, and commitment More

by Ashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Atkinson
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you, Ashton! We're thrilled to hear that your experience with us exceeded expectations. Our team takes pride in delivering outstanding service and ensuring customer satisfaction. Your recommendation means a lot, and we look forward to helping more customers like you in the future!

October 17, 2024

As always Phil Zito and team are available for scheduling, service and pickup. Great job in exposing the work. More

by rcfromaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito. 5 stars
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome review! We're thrilled to hear you had a great experience with Phil Zito and the team. Your support means a lot to us, and we’re glad you appreciated our service and communication!

October 16, 2024

Chris Bates was professional and efficient in monitoring and explaining the work to be done on my vehicle. He also accurately estimated my wait time, as well as highlighted the next required maintenance re More

by linda_puccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Linda! We're thrilled to hear that Chris provided you with such professional and efficient service. Keeping our customers informed is a top priority, and we're glad he met your expectations. We appreciate your support and hope to see you again soon!

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