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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,081 Reviews

1,081 Reviews of Superstition Springs Lexus - Service Center

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October 29, 2024

Very pleased with Myron, as he explained all services and didn't pressure me. Love the wash and vacuum More

by BBQPERALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons, the young man who checked in was very polite
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Oct 31, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with Myron. Our team strives to provide clear information without pressure, and we're glad you loved the wash and vacuum service. Your satisfaction is our priority!

October 29, 2024

Shane was very helpful and knew I was waiting so he kept me updated and even got additional services done. I was very happy with his service. More

by BKWEBB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 31, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Shane! Keeping our customers informed and happy is our priority. Thanks for sharing your thoughts and for recognizing Shane’s efforts. We look forward to serving you again!

October 29, 2024

They are knowledgeable about their product. They are friendly. Their dealership is clean. They make you feel comfortable. More

by JIMMYDCARPENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thanks, Jimmy! We're thrilled to hear you had a positive experience with our team. Your kind words about our knowledge, friendliness, and dealership environment mean a lot to us. We look forward to welcoming you back soon!

October 29, 2024

I’ve been a loyal customer for Lexus at Superstition Springs for a long time. However, your supply For new cart inventory has been horrible. I leased my car 4 years And had to buy it because the invento More

by RGRATE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Oct 30, 2024 -

Superstition Springs Lexus responded

Thank you for your loyal support! We appreciate your feedback about our inventory. We're actively working to improve our supply and hope to better serve you soon. Your business means a lot to us, and we hope to see you back at Superstition Springs!

October 28, 2024

Phil is always a true gentleman! Very helpful and considerate! I wish other service personnel would follow his principles. More

by DFJACKALPH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear about your positive experience with Phil. His commitment to exceptional service truly makes a difference. We appreciate your feedback and hope to keep exceeding your expectations!

October 28, 2024

Always have a great experience with the service center at superstition springs Lexus. The customer service is top notch! More

by HUGHSIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil zito
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a fantastic experience at our service center. Providing top-notch customer service is our priority, and your feedback means the world to us. We look forward to serving you again!

October 27, 2024

Great job and great service from Jake providing world class service thank you, that’s why I love this place More

by ERMES3837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake service department
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October 27, 2024

I purchased a three year old Highlander from superstition Lexus. It needs some major warranty work. Shane took the time to get it all set up. Assuring me, it won’t cost me a dime. More

by AHENDERSON311
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks?
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience! We're glad to hear Shane provided excellent service and support with your Highlander. We strive to ensure our customers feel taken care of, especially when it comes to warranty work. Enjoy your ride!

October 27, 2024

Phillip takes perfect care of my appointments, and all my car service needs. Explans anything that comes up that might be needed and presents my service options. More

by YRCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip, service
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phillip is providing you with top-notch service and clear explanations. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to meet your car service needs!

October 27, 2024

Easy to book appointment Friendly and efficient service Clear communication on work recommendations Nice waiting area More

by Dee Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 29, 2024 -

Superstition Springs Lexus responded

Dee, thank you for your wonderful feedback! We're thrilled to hear you enjoyed the easy booking process and our friendly service. We always aim for clear communication and a comfortable environment. Looking forward to seeing you again soon!

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