Superior Buick GMC of Fayetteville
Fayetteville, AR
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Everyone was professional and courteous and made buying a new SUV painless. Jackson Merryman was our salesman and he explained all the bells and whistles on this vehicle for us to understand. My next new pur new SUV painless. Jackson Merryman was our salesman and he explained all the bells and whistles on this vehicle for us to understand. My next new purchase will be through Superior. More
They went above and beyond to make sure I was comfortable and taken care of. Offering a ride both home and back again after service was performed so I wouldn’t have to wait in the waiting room for an extend and taken care of. Offering a ride both home and back again after service was performed so I wouldn’t have to wait in the waiting room for an extended period of time! Highly recommend Superior Auto! More
Great Service! After the oil change and tire rotation I had several questions about the features in my new Denali. Bobby Holeman offered to go over all the features After the oil change and tire rotation I had several questions about the features in my new Denali. Bobby Holeman offered to go over all the features and answer all my questions. He showed me some features in the "Navigation" that I didn't even know I had. He did not rush me and he answered all questions in detail. This makes it worth it to keep coming back to Superior! Every one I talked to was professional and seemed to really be interested in making sure all my questions were answered. More
Took care of issue The service guy hunter kept me informed on what they found with switch issue with trailer mode. They had to order part and they fixed issue. Great jo The service guy hunter kept me informed on what they found with switch issue with trailer mode. They had to order part and they fixed issue. Great job thanks. More
A Superior Experience! Since recently purchasing my Buick Envision, every visit has been outstanding. All needs have been fulfilled without hesitation. Everyone has made co Since recently purchasing my Buick Envision, every visit has been outstanding. All needs have been fulfilled without hesitation. Everyone has made coming there a welcoming and positive experience which I have shared with many of my friends. More
Consistently OUTSTANDING I have been coming to Superior GMC in Fayetteville for years. Every time I come, I am reminded why I will only get my vehicle maintenance done there. I have been coming to Superior GMC in Fayetteville for years. Every time I come, I am reminded why I will only get my vehicle maintenance done there. EVERY TIME, I receive beyond exceptional service. Edgar is just the latest person there to give me KNOCKOUT, out of this world service. It started out with me calling to see if I could get a loaner. He told me they were out but would have some more back later in the day. I started whining and griping which I am apt to do. Edgar gave me a whole host of options and was bending over backwards to accommodate me. He told me they would call me when a loaner came back, drive the loaner to me, and pick up my truck for service. This is the consistent, outstanding service that I always get from this place.Very, VERY satisfied! More
Best Experience Ever! We recently had an emergency repair needed on our vehicle while on vacation. We stopped at Superior and had the best experience ever! They were willi We recently had an emergency repair needed on our vehicle while on vacation. We stopped at Superior and had the best experience ever! They were willing to accommodate our need to have our vehicle repaired so that we could make it to our next stop at a reasonable hour. The lounge was stocked with water, coffee, sodas, and snacks for their customers. Everyone we encountered was caring and helped us feel comfortable and taken care of. More
Robert Hollaman was great kept us updated on the progress from day one and discussed the charges in advance. They gave a loaner while ours was being repaired! was great kept us updated on the progress from day one and discussed the charges in advance. They gave a loaner while ours was being repaired! More
Excellent Service A routine service call for an oil change developed into discovery that I had an issue with my AC system. I was given a loaner vehicle so they could h A routine service call for an oil change developed into discovery that I had an issue with my AC system. I was given a loaner vehicle so they could have my vehicle for the day. Tyler Johnston the Service manager took care of all the details and also adjusted an overcharge on some of the service work. Always professional, caring, and concerned care at Superior. More
Oil change/tire rotation Oil change, tire rotation: the first service 6+ hours second service 2+ hours. Impressive improvement but still not great for a 45min job. At the chec Oil change, tire rotation: the first service 6+ hours second service 2+ hours. Impressive improvement but still not great for a 45min job. At the check in I was offered an upper engine/injector clean. $320.00 that would be $2133.00 per 100k miles. Material cost on line is $15.-$27.00 Delco X66P tech time less than an hour. So what is happening? Is the DI engine design faulty, designed that way intentionally or is this another dealership up sale to fleece the customers? After the 2+ hour wait the service writer told me the car was ready, then ask as we were walking to the car. Would you like for us to wash your car? The service manager always ask me for a perfect score and review which I have always given until this time. More