Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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From the initial contact with Blaze via text, there was no pressure and any questions that I had were met with a nearly immediate response. Staff were across the board very friendly and knowledgeable and m no pressure and any questions that I had were met with a nearly immediate response. Staff were across the board very friendly and knowledgeable and made every effort to make sure I was satisfied with my purchase and that I stayed within my budget. More
Working with Blaze at Suntrup has single handedly remove the stigma of the car buying experience. I have purchased 3 separate vehicles from Blaze and it was the same story with each buying experience. Blaz the stigma of the car buying experience. I have purchased 3 separate vehicles from Blaze and it was the same story with each buying experience. Blaze wasn’t happy until we were happy. Thank you Blaze!!! More
Blaze is very knowledgeable when it comes to his brand, generous and laid back, things I look for the most. generous and laid back, things I look for the most. More
Great to work with. Never pressured us into looking at other vehicles and listened to our needs for our family. Never pressured us into looking at other vehicles and listened to our needs for our family. More
Kai was great to work with. . answered all my questions and not pushy at all! Thank you! . answered all my questions and not pushy at all! Thank you! More
Zach did an amazing job working with us to get into our new SUV. He made the process quick and easy, while answering all of our questions and then some! He definitely deserves his Dundee award! (The Off new SUV. He made the process quick and easy, while answering all of our questions and then some! He definitely deserves his Dundee award! (The Office reference) More
Blaze is friendly and helpful ever time I see him. His laid back approach is non pressuring buying experience makes it wonderful. His laid back approach is non pressuring buying experience makes it wonderful. More
Will was a great advisor and I highly recommend him. He was responsive and knowledgeable. I cannot say the same for the management of the dealership. I went in to purchase a vehicle on Saturday morni He was responsive and knowledgeable. I cannot say the same for the management of the dealership. I went in to purchase a vehicle on Saturday morning. Test drive and negotiations were stress free. Once we were deep into the finance process we were notified that the car needed to be serviced and cleaned as it had not been serviced or inputted and that the car would not ready until Monday morning. We were assured it would be at the front of the line. On Monday we were told that 3 technicians called out of work and they were short staffed but they would try to get the car done. Monday afternoon we were told they were really trying but it was probably going to be Tuesday and that we would for sure have the car by 11:30. Tuesday afternoon I called my advisor and asked for a manager to call me. No call came so I called the dealership and asked to speak to a manager. He was too busy since they were short staffed but said he would call. It is now Wednesday at 11 am and I do not have a car nor has a manager returned my call. The advisors at this dealership are great, but I cannot say the same thing for the management. It appears that they are more focused on signing new deals than they are with keeping clients happy and learning how to correctly staff a dealership. More
Brandon was great! Process was seamless. I would recommend this location and look forward to doing business there again. Process was seamless. I would recommend this location and look forward to doing business there again. More
Brandon made buying a car, so relaxing. No pressure. listened and answered our questions. PROFESSIONAL!! No pressure. listened and answered our questions. PROFESSIONAL!! More