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Suntrup Volkswagen
St. Louis, MO
1,597 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,597 reviews
June 30, 2024
Volkswagen is a great dealership and Zach is a wonderful salesman! He was very nice and helpful. salesman! He was very nice and helpful. More
by shelby
Employees Worked With
June 30, 2024
Our experience with this dealership was a mess pretty much from the start. Our salesperson, Ryan was great. He was very reponsive and helpful through the first part of our purchase. We bought a new Atlas much from the start. Our salesperson, Ryan was great. He was very reponsive and helpful through the first part of our purchase. We bought a new Atlas Cross Sport which is the first big purchase my wife and I have made together ahead of our first child being born. After Ryan finished his portion of our experience, things went downhill significantly. First, the infotainment screen started acting up, so we took it down to have the service department look at it. They said I would have to set up an appointment to have them look at it. They looked at the screen and decided it had to be replaced. While they were replacing the screen, a piece of the trim was broken, and they said they would have to order the trim piace and would replace it. They replaced the broken trim piece, but when the car was returned to me, I found another trim piece that was clearly damaged and broken. Someone either did not see the piece they damaged, or saw it and hoped that I would not notice. I then had to bring it in again to have that trim piece replaced. On top of all of these issues, I was given the wrong title from the dealership which could have caused a lot of issues had I not caught it before going into the DMV. To the dealership and service department's credit, they did handle everything free of charge, they drove the new title out to me, and they always had a rental car for me to use while they were working on our vehicle. One of the times the car needed to go in they even drove a rental out to my work and drove our car back out to me when they were done. That being said, I will not be recomending Suntrup to anybody for their purchases, and will not be buying a car again from them in the future. In order to fix one issue, our car was at the service department four to five times. It also would have been a nice touch for the, to run it through the wash at least one of the times that we got the car back. Rick and Scott were very nice and apologetic, but the number of issues that we have experienced with this dealership in a short period of time have been nothing short of unacceptable. I don't like leaving bad reviews, and my review history refects this. I've given 5 star reviews on at least two different dealerships in the past, and I am generally quite forgiving. This all was just not good. More
by aforck
Employees Worked With
Ryan Merklin
June 29, 2024
Everyone at VW was so kind and accommodating! After going through the stress of a total loss on my car after hail damage, they made the process so smooth and easy! After going through the stress of a total loss on my car after hail damage, they made the process so smooth and easy! More
by Kproth1115
June 29, 2024
I would strongly recommend Suntrup VW dealership to everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is grea everyone. From the sales department Blaze was friendly and made certain I had all the information on what was going on. All of the sales team is great. The management team from Beau and Ryan was great to talk with and they always are. The service department are all wonderful. More
by Dylancloukas
June 29, 2024
Volkswagen Suntrup was very pleasant and helpful when helping me choose a new car! I would work with them again! helping me choose a new car! I would work with them again! More
by Chloe
June 27, 2024
AJ was great to work with. He made the process seamless and straightforward. AJ demonstrated exceptional knowledge of the vehicles we inquired about and was able to answer ever He made the process seamless and straightforward. AJ demonstrated exceptional knowledge of the vehicles we inquired about and was able to answer every question we threw at him. More
by Brendan
Employees Worked With
June 25, 2024
Everyone at Suntrup VW was so friendly and helpful. Blaze was so great to work with. He is so knowledgeable and made the whole process feel so easy and fun! I definitely recommend Blaze if you are thin Blaze was so great to work with. He is so knowledgeable and made the whole process feel so easy and fun! I definitely recommend Blaze if you are thinking about a new car! More
by Simonjsarah
June 23, 2024
We have purchased several vehicles from this dealership over many years. My husband and I have always been very happy with our service from both the sales and service departments. This is the only dealer over many years. My husband and I have always been very happy with our service from both the sales and service departments. This is the only dealership we trust. Beau and Blaze go out of their ways to make sure we are comfortable with our purchases and have great follow up too for any after-purchase questions. More
by Loukascarrie
June 22, 2024
I got hooked up with Blaze Explained my situation knowing that due to my credit score I probably wouldn’t get a loan he worked and worked trying to help me but there was no chance in xxxx Ida get a knowing that due to my credit score I probably wouldn’t get a loan he worked and worked trying to help me but there was no chance in xxxx Ida get a loan without a co - signer Blaze is s a KEEPER !!!! More
by Cassonjeffrey
Employees Worked With
June 21, 2024
We knew what we wanted, walked in, told them what we wanted, they gave it to us. They answered all of our questions and that’s it. I absolutely hate buying cars, but this was the best experience one can wanted, they gave it to us. They answered all of our questions and that’s it. I absolutely hate buying cars, but this was the best experience one can have. It was fast and no nonsense, that is all I ever want. 10 out of 10, highly recommend. More
by aschwa
Employees Worked With
Other Employees :
We worked with Bob in finance. He was also great.
