Suntrup Volkswagen | Page 2

Great support and good range of products. I would recipe d others to go as well. I would recipe d others to go as well. More

The experience of selecting the right car was made easy by working with Blaze. I will definitely be a repeat customer and will contact Blaze the next time I purchase another car. Keep up the good work! T by working with Blaze. I will definitely be a repeat customer and will contact Blaze the next time I purchase another car. Keep up the good work! Thank you! More

Brandon was polite, patient, and listened well. He asked great questions to match my needs with the right vehicle. Thoughtful and down to earth, excellent service!! We’re definitely going back to S He asked great questions to match my needs with the right vehicle. Thoughtful and down to earth, excellent service!! We’re definitely going back to Suntrup VW! More

Every single employee that I came in contact with was extremely helpful and timely. As a woman car shopping, I get nervous that I'll be ripped off but they did a great job of explaining every part of the extremely helpful and timely. As a woman car shopping, I get nervous that I'll be ripped off but they did a great job of explaining every part of the process and walking me through costs and what was included. They answered all of my questions thoroughly and patiently and I'll definitely be returning next time I need a car. More

I feel like I bought a car I didn't see until they dropped it off with hardly any demo I was rushed because they was busy not even sure if I got the same car i test drove still trying to figure out w dropped it off with hardly any demo I was rushed because they was busy not even sure if I got the same car i test drove still trying to figure out what I have as far as options I wish I would have not bought the car I should have walked out when he told me how busy them guys are thinking of going back Monday and return it. More

Our experience working with Blaze was incredible. Blaze was far from the typical pushy car salesman, rather a more down to earth approach to considering what we wanted while still doing his job. Bla Blaze was far from the typical pushy car salesman, rather a more down to earth approach to considering what we wanted while still doing his job. Blaze excelled at communicating with us during the process. More

We are leasing a vehicle this month and have chosen the Atlas cross sport because our normal vehicle brand is in between model redesigns and this is a very similar model in the mean time. We are new to the Atlas cross sport because our normal vehicle brand is in between model redesigns and this is a very similar model in the mean time. We are new to the VW brand and needed some information to initiate a purchase. That search lead us to Suntrup VW where we have relatives in the area and travel often. Several days after our initial online inquiry on a vehicle we found that met our needs we again called to speak with someone. We finally were put in touch with Zach Seiler who was short and informed us the vehicle we inquired about had sold during that time however they had several others. When we mentioned our location a couple hours away, he was immediately short and dismissive refusing to provide us any information stating it would be a waste of his time because we are not local and that he was not going to help us. Unless you are currently on site and have already started filling out the purchase agreement while holding a bag of cash and wanting someone who is disrespectful and dismissive I would recommend exploring other similar brands or at the very least other dealerships with higher standards. More

Bailey was great! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend! More

I absolutely hate hate hate car buying and already had a negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed me the cars I was interested in. He did not man splain nor ask me numerous times where my husband was. Kai also did not pressure me whatsoever. It was a great experience. I am very happy with my new TAOS. And, when I realized I left items in the car I traded in, Kai bagged them up nicely for me. He even put the bumperdillo and license plate holder on my car as well. Good customer service makes such a difference and I am happy to send Kai and Suntrup recommendations. More

Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I ha down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true! More