Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Kainoa Payton made buying my new Tiguan a very pleasant experience at Suntrup! He went above and beyond to make everything perfect and I’m so happy with my new VW! His customer service skills are five sta experience at Suntrup! He went above and beyond to make everything perfect and I’m so happy with my new VW! His customer service skills are five star!⭐️⭐️⭐️⭐️⭐️ More
It was a awesome experience dealing with Suntrup vw , and Brandon Bolle, I would recommend anybody to come here and buy a car, It was a pleasure dealing with the dealer and Brandon Bolle. Brandon Bolle, I would recommend anybody to come here and buy a car, It was a pleasure dealing with the dealer and Brandon Bolle. More
I have been dealing with this dealership for years. The service is good but Kai the salesperson was outstanding! The service is good but Kai the salesperson was outstanding! More
I purchased my car from them 21 days ago and have had an issue getting them to complete the paperwork and submit me the check I'm owed for taxes paid to take to the DMV (I paid them in advance and am out of issue getting them to complete the paperwork and submit me the check I'm owed for taxes paid to take to the DMV (I paid them in advance and am out of state). I was patient at first, but now for a full week I have been blown off with calls not returned. After posting this review I was reached out to by somebody much more helpful who seems to be getting the ball rolling. I don't think he realized how I'd been left in limbo. If everything goes as I'm being led to believe I'll change my rating. But as of now it has been a frustrating experience. More
AJ was great. Easy to work with and did what he promised. Overall, a good experience. Easy to work with and did what he promised. Overall, a good experience. More
Kai was great. He made the process incredibly easy and gave us the attention we needed. The gentleman in the finance department appeared annoyed with us when. We He made the process incredibly easy and gave us the attention we needed. The gentleman in the finance department appeared annoyed with us when. We didn’t choose a warranty. That was the only interaction that wasn’t 5 stars. We feel like we got a fair price on the car we bought and our trade. I wish the concierge area was a little nicer, for when I need to come in for an oil change. My past experiences include a lot outlets, complimentary beverages and snacks while waiting. We will recommend Suntrup. Thank you More
Love Kai. Extremely knowledgeable, accommodating, and personable. Our only complaint was it took too long with the buying procedure. Extremely knowledgeable, accommodating, and personable. Our only complaint was it took too long with the buying procedure. More
Ryan and all staff were helpful and kind. I really like the Sentra I purchased. It has a lot of great features for the price point, and I had a great experience. I appreciated the help becaus I really like the Sentra I purchased. It has a lot of great features for the price point, and I had a great experience. I appreciated the help because I was very stressed and had a very limited time frame to do what I needed to do to get a car. More
Zach & Guy were awesome to work with! Made a stressful long process quick & easy! As a female purchasing her first vehicle (dream car at that) on her own I felt very comfortable and not f Made a stressful long process quick & easy! As a female purchasing her first vehicle (dream car at that) on her own I felt very comfortable and not forced into any decisions, granted I knew what I wanted, but I won’t let that dictate the awesome customer service! More
Karina was excellent. This is the 3rd VW we have purchased from Suntrup and 2nd from him. Great experience. Very pleasant person to work with. He even went to help detail This is the 3rd VW we have purchased from Suntrup and 2nd from him. Great experience. Very pleasant person to work with. He even went to help detail the car because they were backed up. He puts out the spirit of Aloha! More