Suntrup Volkswagen

Our experience working with Blaze was incredible. Blaze was far from the typical pushy car salesman, rather a more down to earth approach to considering what we wanted while still doing his job. Bla Blaze was far from the typical pushy car salesman, rather a more down to earth approach to considering what we wanted while still doing his job. Blaze excelled at communicating with us during the process. More

We are leasing a vehicle this month and have chosen the Atlas cross sport because our normal vehicle brand is in between model redesigns and this is a very similar model in the mean time. We are new to the Atlas cross sport because our normal vehicle brand is in between model redesigns and this is a very similar model in the mean time. We are new to the VW brand and needed some information to initiate a purchase. That search lead us to Suntrup VW where we have relatives in the area and travel often. Several days after our initial online inquiry on a vehicle we found that met our needs we again called to speak with someone. We finally were put in touch with Zach Seiler who was short and informed us the vehicle we inquired about had sold during that time however they had several others. When we mentioned our location a couple hours away, he was immediately short and dismissive refusing to provide us any information stating it would be a waste of his time because we are not local and that he was not going to help us. Unless you are currently on site and have already started filling out the purchase agreement while holding a bag of cash and wanting someone who is disrespectful and dismissive I would recommend exploring other similar brands or at the very least other dealerships with higher standards. More

Bailey was great! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend! More

I absolutely hate hate hate car buying and already had a negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed me the cars I was interested in. He did not man splain nor ask me numerous times where my husband was. Kai also did not pressure me whatsoever. It was a great experience. I am very happy with my new TAOS. And, when I realized I left items in the car I traded in, Kai bagged them up nicely for me. He even put the bumperdillo and license plate holder on my car as well. Good customer service makes such a difference and I am happy to send Kai and Suntrup recommendations. More

Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I ha down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true! More

STAY AWAY FROM ZACH SEILER. This so-called sales “guy” is extremely rude, disrespectful, and completely unprofessional when dealing with potential customers. Unless you walk in This so-called sales “guy” is extremely rude, disrespectful, and completely unprofessional when dealing with potential customers. Unless you walk in with cash in hand, ready to buy a car on the spot, he won’t take you seriously. He casually throws around terms like “bro” and “man” in an ignorant, dismissive way and has no problem smirking at his manager and cracking jokes when a customer doesn’t make a purchase within a few hours. The cars he’s shown us were in terrible condition inside, yet he expected us to be impressed and ready to buy immediately. On top of that, he had the audacity to say, “If the other dealership is stupid enough to give you that amount for your car, go sell it there and buy a car from them too.” Our experience with him has completely ruined the excitement of buying a car from Suntrup. While we genuinely like the warranties they offer, no one should have to tolerate being treated like they’re “less than” just for wanting to make a well-thought-out decision. Incredibly disappointing experience—avoid ZACH SEILER at all costs. You’ll have a much better experience working with another sales representative at the dealership. Save yourself the frustration and hassle in advance. More

Everyone at the dealership was very welcoming and Blaze was great to work with from the start. He was professional and very transparent as we worked through the buying process. was great to work with from the start. He was professional and very transparent as we worked through the buying process. More

Absolutely thrilled to have worked with Kai. Never felt rushed or pressured. He was incredibly informative, honest, patient, and just fun! It’s the only kind of salesmanship that ever works for Never felt rushed or pressured. He was incredibly informative, honest, patient, and just fun! It’s the only kind of salesmanship that ever works for me! More

Kai worked with us to get the right deal on the right car for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything met our expectations. More

Blaze made the entire process a breeze! If you are in the market go see him! If you are in the market go see him! More