Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Bailey was great! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend! He was patient and helpful, not at all pushy. He made buying our new Taos as smooth as it could be. Highly recommend! More
I absolutely hate hate hate car buying and already had a negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed negative experience from the Auffenberg dealership close to my house. Thankfully I came to Suntrup where I dealt with Kai. First, he actually showed me the cars I was interested in. He did not man splain nor ask me numerous times where my husband was. Kai also did not pressure me whatsoever. It was a great experience. I am very happy with my new TAOS. And, when I realized I left items in the car I traded in, Kai bagged them up nicely for me. He even put the bumperdillo and license plate holder on my car as well. Good customer service makes such a difference and I am happy to send Kai and Suntrup recommendations. More
Was looking to trade my car in and get my interest rate down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I ha down and Will, Ryan, Billy, and Julie made that happen. I was really interested in the Tiguan R-Line and once I seen it and test drove it I knew I had to have it. The sales managers worked their butt's off to make it happen for me and I couldn't be more grateful! This is my third car bought from Suntrup Automotive Group and they make sure I am taken care of every time! Thanks so much for making my dreams come true! More
STAY AWAY FROM ZACH SEILER. This so-called sales “guy” is extremely rude, disrespectful, and completely unprofessional when dealing with potential customers. Unless you walk in This so-called sales “guy” is extremely rude, disrespectful, and completely unprofessional when dealing with potential customers. Unless you walk in with cash in hand, ready to buy a car on the spot, he won’t take you seriously. He casually throws around terms like “bro” and “man” in an ignorant, dismissive way and has no problem smirking at his manager and cracking jokes when a customer doesn’t make a purchase within a few hours. The cars he’s shown us were in terrible condition inside, yet he expected us to be impressed and ready to buy immediately. On top of that, he had the audacity to say, “If the other dealership is stupid enough to give you that amount for your car, go sell it there and buy a car from them too.” Our experience with him has completely ruined the excitement of buying a car from Suntrup. While we genuinely like the warranties they offer, no one should have to tolerate being treated like they’re “less than” just for wanting to make a well-thought-out decision. Incredibly disappointing experience—avoid ZACH SEILER at all costs. You’ll have a much better experience working with another sales representative at the dealership. Save yourself the frustration and hassle in advance. More
Everyone at the dealership was very welcoming and Blaze was great to work with from the start. He was professional and very transparent as we worked through the buying process. was great to work with from the start. He was professional and very transparent as we worked through the buying process. More
Absolutely thrilled to have worked with Kai. Never felt rushed or pressured. He was incredibly informative, honest, patient, and just fun! It’s the only kind of salesmanship that ever works for Never felt rushed or pressured. He was incredibly informative, honest, patient, and just fun! It’s the only kind of salesmanship that ever works for me! More
Kai worked with us to get the right deal on the right car for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything for our family. He was extremely attentive and helpful. Bailey made sure all the details were in order when we took delivery and made sure everything met our expectations. More
Blaze made the entire process a breeze! If you are in the market go see him! If you are in the market go see him! More
Stopped in to look at a car we saw on line and wasn’t planning on buying a car today but Blaze was our salesmen and he made the process very easy and painless. Everybody there was very nice. planning on buying a car today but Blaze was our salesmen and he made the process very easy and painless. Everybody there was very nice. More
Blaze made the whole process super easy and explained things to me as we went along things to me as we went along More