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876 Reviews of Suntrup Nissan - Service Center
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July 15, 2023
Convenient, will be happy when new facility is finished which will make thing’s smoother and less crowded on the lot. which will make thing’s smoother and less crowded on the lot. More
by KLONGEMAIL
Verified CustomerEmployees Worked With
July 14, 2023
Everyone is friendly and knows their job. My experience was great. I will definitely recommend this dealership! My experience was great. I will definitely recommend this dealership! More
by VMARSHALL617
July 14, 2023
NOT SURE IF I WILL RECOMMEND YOUR DEALERSHIP SERVICE AFTER THE SALE IS VERY IMPORTANT AND I DO NOT FEEL THERE HAS BEEN ANY CONCERN SINCE I BOUGHT MY CAR FROM YOUR DEALERSHIP SERVICE AFTER THE SALE IS VERY IMPORTANT AND I DO NOT FEEL THERE HAS BEEN ANY CONCERN SINCE I BOUGHT MY CAR FROM YOUR DEALERSHIP More
by ljekirchhoff
Employees Worked With
I DIDN'T WORK WITH ANYONE I DROPPED MY CAR OFF IN THE EVENING AND RECEIVED A CALL/TEXT WHEN MY CAR WAS READY
July 14, 2023
THEY WERE FAST AND VERY POLITE. i HAVE 3 MORE OIL APPTS LEFT ON MY CONTRACT i HAVE 3 MORE OIL APPTS LEFT ON MY CONTRACT More
by SALLIEB70
Employees Worked With
July 14, 2023
The only good thing was the salesman, Blaze. Finance (Zach) tried screwing me every minute, and did not submit my deal to lenders with down payment to get me a lower rate, even though they charg Finance (Zach) tried screwing me every minute, and did not submit my deal to lenders with down payment to get me a lower rate, even though they charged my down payment. The car had to be picked up 2 days later. The day before picking it up I get a sales email saying "The sales manager needs cars like yours and will offer you top dollar for your trade!" The car wasn't even in my possession yet! Upon picking my car up nobody could locate it (sales manager, cashier, salesperson). Apparently the service shop put my car back into sales inventory after the service instead of under my name, so the keys and car took almost 45 minutes to locate. This place is absolutely terrible. More
by GuyAcrossTheRiver
Employees Worked With
Zach, Blaze
July 14, 2023
It’s all good. They got the job done on time with no surprises. I was pleased They got the job done on time with no surprises. I was pleased More
by tjschneider
Employees Worked With
July 13, 2023
Very great customer service very clean environment it's a pleasure dealing with Nissan Sentra pleasure dealing with Nissan Sentra More
by townsharold226
July 13, 2023
Dave, the Service Manager, was AMAZING with helping me right when I got onsite. He not only saved me from spending money, he also thoroughly explained what batteries were appropriate to use and how my FOB right when I got onsite. He not only saved me from spending money, he also thoroughly explained what batteries were appropriate to use and how my FOB would work afterwards. The dealership I bought the car from put me on their schedule for another day, which would have left me stranded, requiring a tow and charged me unnecessarily. I would recommend anyone to purchase a car at Suntrup (Volkswagen - even though I'm a Nissan lover) knowing that Dave would be there to take care of them!!!!! Thank you again for being so kind, accommodating and truly listening to my concerns. More
by Jessica R
July 12, 2023
Everyone was friendly and professional. I was worried I was going to have to wait for hours due to how busy they were but I was in and out in an hour which is fantastic! I was worried I was going to have to wait for hours due to how busy they were but I was in and out in an hour which is fantastic! More
by abbyrnbsn
July 12, 2023
The service received was great. I’m suggesting that a car wash be included after the service. It’s what was received at my previous dealer and was a nice touch. I’m suggesting that a car wash be included after the service. It’s what was received at my previous dealer and was a nice touch. More
by BETTYJUNE610
Employees Worked With
