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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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August 03, 2023

great service by Ian Williams. He was able to.make a quick appointment for my car repairs as i was leaving town in two days. More

by kcmcglone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

The service was completed much sooner than I anticipated and David, my service advisor, was awesome. The technician did a great job of showing me what was happening with my car and how it was repaired. Usin More

by jwhmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Good service, need to make sure they clean the cars before returning. Thank you very much! More

by ERIC.NUTT98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Great experience. Staff was friendly and work was done very well. I would recommend to anyone. More

by mbradley1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Very helpful and quick Glad to have gone through with it. Thanks again Will be back More

by JLC63109
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Dave is always a pleasure to work with. He keeps me informed and tries to give me the best economical option. He's an asset to Suntrup! More

by Lisa Murphy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

All associates of St Louis Suntrup VW treated us like family. Everything was handled very well. More

by mfgallagher53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Paton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Voege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Car got done quickly. I'm not interested in writing 15 words about my service experience. I got an oil change. More

by Heatherrawr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Brannen
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Vincent was ver kind and professional. I always see Mason, but noticed he was not there. I was saddened to learn of his death. I will definitely miss him. What an asset to Suntrup! I wi More

by mamacas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2023

advocate fired or quit no response back to me until 3pm . Dropped my car off @7:40. Then was returned my car back with car hood open & engine hood off. Horrible customer service- manager didn’t even attempt More

by Monzera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kostecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advocate name was Nichole Rhodes, Doug Koch
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