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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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August 04, 2023

Took me right in for my oil change, and my inspection but could not fix my problem of disarming the stupid back-up locking Emergency Brake, a Nissan Flaw. I should be able to disarm all the stupid bells and More

by jsks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Schellhase
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burjoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Zibers, Justin Almon
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Aug 09, 2023 -

jsks responded

PLEASE ALLOW ME TO CHANGE THE WARNING SENSERS, IE BACKUP,Seat BELT, E BRAKE, Air Bags I should be able to turn them off!!!!!!!!

August 04, 2023

They worked on the car good but they need to at least give the customers free bottle water. They had no bottle water or fresh coffee. Another customer had to ask them to make some coffee. They're being t More

by MELISSA8195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the employee
August 04, 2023

I continue to buy from Suntrup (I’ve purchased 3 cars) because of the stellar support I receive from Scott Kostecki in the service department. I’ve worked with him since 2018 when my vehicle needs service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Scott is always super professional, patient, and helpful! I will continue to use Suntrup for all of our service needs as long as I can work with Scott! More

by jamiezinfante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

We moved over to Missouri a couple of years ago. When it came time for us to get different vehicles we were apprehensive to deal with any dealership as we dealt with just one from our hometown. More

by DKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Paton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Finnegan, Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Scott as always takes care of me and does a fabulous job. The whole staff is wonderful. More

by biondo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Suntrup Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 04, 2023

Very friendly and professional. Always service my car at this dealership , but I want to see something that they need to fix. Their car wash doesn’t work for last 5 years. More

by nonkakaramfilova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Great service, friendly service. Even happier that my extended warranty is paying off. Great job More

by rmeyer282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

No walk in appt for easy oil changes- need better service to get in and out More

by colonist87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

The service and staff were great. The employees answered all of my questions and performed the service to my liking More

by c_farrell31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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