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876 Reviews of Suntrup Nissan - Service Center
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Verified Customer
October 13, 2023
Tried to sell me 4 wheels when all it needed was for my tires were not balanced. Tried to tell me ALL 4 wheels were bent. $500+ for a headlight is outrageous. Looked online and the bulb was about $60 and tires were not balanced. Tried to tell me ALL 4 wheels were bent. $500+ for a headlight is outrageous. Looked online and the bulb was about $60 and I could have changed the headlight myself. Never coming back. More
by amanda.reed
Employees Worked With
October 13, 2023
The work was done in a timely manner. I received the video and an email showing what work was done and what needs attention going forward. I received the video and an email showing what work was done and what needs attention going forward. More
by kathy.davis2668
October 12, 2023
They were eager to help me and when I had a problem with a leak in my trunk they gave me a rental and fixed it! a leak in my trunk they gave me a rental and fixed it! More
by cjchickens4
October 12, 2023
Suntrup is always good to me, whether I'm looking for a new car or doing routine maintenance, they always take care of me. new car or doing routine maintenance, they always take care of me. More
by capnhmorgan
October 11, 2023
This was a basic oil change. Nothing to brag or complain about. I don't really know why you waste the tech's time having them send me a video of my car getting an oil change. I Nothing to brag or complain about. I don't really know why you waste the tech's time having them send me a video of my car getting an oil change. If it is a major repair and they want to show what is wrong, great. Otherwise, stop wasting time and adding to the repair clock and cost. The adviser was fine. The dealer washed the car outside. Those car washes are always sub-par for anyone who actually wants the whole car clean. Didn't vacuum or anything as the adviser said was done. I also don't appreciate the nine follow-up emails asking for ratings for every little service stop. Then I got a text seeming to threaten the advisor if I didn't rate him at certain levels. Way to manipulate higher scores, I guess. Are you happy I filled out the survey now? More
by SCATFLEM
Employees Worked With
could't tell you who I worked with.
October 11, 2023
Dave is a life saver. . He gets me back on the road fast and easy. . He gets me back on the road fast and easy. More
by thewiggly12
Employees Worked With
October 10, 2023
Ryan was very informative and patient. I trust his advice. The service was done in an appropriate amount of time. I trust his advice. The service was done in an appropriate amount of time. More
by cyvanhorn
Employees Worked With
October 10, 2023
Service was quick and people were polite. Final cost reflected the initial estimate. No complaints. Final cost reflected the initial estimate. No complaints. More
by grothe.jim
Employees Worked With
