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876 Reviews of Suntrup Nissan - Service Center
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October 30, 2023
Lacked clear signage of where to go since dealership was under renovation. I was there for an oil change and didn't receive any additional information on the normal inspection I usually get. My car wasn't g under renovation. I was there for an oil change and didn't receive any additional information on the normal inspection I usually get. My car wasn't given a car wash and when I got it back, there was oil/dirt all over the steering wheel and console. I've had better experiences at other Nissan dealers in the area and will drive further next time. More
by sjskt3
Verified CustomerEmployees Worked With
None of the above
October 28, 2023
Very professional and courteous. They try to find vehicle that fits your needs and wants They try to find vehicle that fits your needs and wants More
by Ccantwell1
Employees Worked With
Other Employees :
Adrian Godlewski
October 26, 2023
I have a 2010 Nissan and not a 2023 my vehicle taken as serious as a new car. serious as a new car. More
by uniquemeek4
Employees Worked With
October 26, 2023
Was more than pleased with the length of time for my oil change. The cashier was not friendly at all. change. The cashier was not friendly at all. More
by KPONG50
Employees Worked With
October 25, 2023
Very impressed with the way David handled my concerns. He got me right in and took care of the problem. He got me right in and took care of the problem. More
by sherrillbrown33
October 25, 2023
Upfront with my estimate. Took care of everything said. Would recommend. Honest with what was being fixed and needed to be fixed Took care of everything said. Would recommend. Honest with what was being fixed and needed to be fixed More
by SANDRAB79
October 25, 2023
Was told on phone I had to leave it all day for an oil change and tire rotation, but when I got there they did it within 2 hours. I was happy change and tire rotation, but when I got there they did it within 2 hours. I was happy More
by morris-todd
Employees Worked With
Jeremy Hutchinson
October 25, 2023
Ever thing went the way it was explained to me . Happy with the services and happy with the mechanic work. Truck runs great thanks so much. Happy with the services and happy with the mechanic work. Truck runs great thanks so much. More
by DFARRIS1659
Employees Worked With
I would like to thank the team everyone has nice and helpful.
October 24, 2023
They were very friendly. However, when the battery was changed the auto start doesn’t work anymore. I called and they said they will get back to me but I haven’t heard from t However, when the battery was changed the auto start doesn’t work anymore. I called and they said they will get back to me but I haven’t heard from them yet. It is disappointing. More
by mariamontoya385
Employees Worked With
October 23, 2023
Ryan Thoele is amazing to work with at Nissan. He is always texting me about my vehicle and is giving me updates. I texted him recently on a concern and instead of texting back he pick up the ph He is always texting me about my vehicle and is giving me updates. I texted him recently on a concern and instead of texting back he pick up the phone and called me to go over my questions, excellent customer service. He is an absolute joy to work with, not enough words to describe how awesome Ryan is, I appreciate all his help. The reason I gave a 3 rating is because we did not receive the same service from the Manager of the service department. He was very rude to my husband and when I called to have him call me, I NEVER received a call back. I have had my Nissan Quest for 10 years and all my service has been done through Nissan and most of the time I am very happy with my service. The last month has not been the best, but the customer service by the service manager was the worst. More
by BEIRISH4EVER
Employees Worked With
