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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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April 30, 2024

I was charged a $200 diamostic fee for a mis diagnosis of an oil leak at the oil pan on a 2023 Rogue. I had the oil pan replaced by my long term ASE mechanic. No damage at all on the original pan. Actual lea More

by MDFKLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Hutchinson
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April 30, 2024

They offer outstanding customer service, quick and efficient, always on time, are knowledgeable and reliable. More

by CRYSTALBARTLETT86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 29, 2024

Service writer very helpful in assessing needs for my vehicle. Really appreciate that advice. Also appreciate ride home and back for pick up. More

by jimtcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jim, please do not hesitate to let us know. We are always happy to help!

April 29, 2024

The team was great. Kept me up to date as to progress. It took longer than expected, but I was given a loaner! More

by bmarsoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian.
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May 02, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience here at Suntrup Nissan! We sincerely value your business and look forward to your next visit.

April 29, 2024

The new facility is beautiful. It finally matches the great with the awesome employees! Keep up the good work . I will be a life long customer! More

by Marybeth5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2024

Dave Riemer was very knowledgeable and helpful when asking questions about the service needed. He kept me In the loop on how time line of the repair when he wasn’t sure if it was going to be done on ti More

by johnjaboor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

April 26, 2024

Thank you Dave you were awesome nice curtious hope to see y next trip fast service as well thank you More

by Sarah 61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

April 26, 2024

The service advisor went above and beyond to make sure that I was cared for and everything was thoroughly explained More

by CCHETTLE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier,
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May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 26, 2024

Jermey took his time and was very patient. Was not pushy like the last time I was in for service. More

by LANAD12N1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermey
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May 13, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We all at Suntrup Nissan are glad to have you as a customer.

April 25, 2024

Ian was great to work with and I was able to get in quickly to get my car serviced and get back to work. More

by Kevonhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Williams
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May 09, 2024 -

Suntrup Nissan responded

Thanks for sharing about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

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