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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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January 08, 2024

Service great and on time and they did not try to sell me a bunch of extra crap. More

by alexen573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 05, 2024

Always great service by a dedicated team! My go to sales and service. Great work! More

by check6kohnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for your feedback on your recent visit to Suntrup Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 05, 2024

Dave was very prompt with communications. His explanation of the problem was very clear. Thanks. More

by JK.BAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 04, 2024

Everything was great and the communication was clear and consistent. Work was done in a day More

by courtneyot76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2024

Scott in service is the only reason why we return to this dealership, he is the reason why we still get our deal honored when we purchased the vehicle at Suntrup in 2018. Our wonderful saleswoman left and wh More

by USMC1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your positive experience with Scott in the service department at the dealership. It's great to hear that Scott's dedication to customer service and his commitment to honoring deals has made a lasting impression on you. It's always valuable to have individuals like Scott who go above and beyond to ensure customer satisfaction. If you have any further feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your continued trust and loyalty to the dealership.

January 04, 2024

Dave and his team are always top notch, courteous and thorough. I appreciate excellent customer service. More

by Lisa Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 04, 2024

Excellent. Very pleasant experience and professional service. Great day to have a car fixed.thank you More

by scott28883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 03, 2024

Pleasant personnel. Professional workmanship. Access to your business site is awkward but worthwhile. Great job. Thank you! More

by BLACKHAWKSFAN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 01, 2024

It was easy from the moment I walked in up until I walked out the door More

by niseylp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Grimes, Hani Mahmoud
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

December 29, 2023

I was able to get in same day for an emissions test. They were quick and nice! More

by keneshaquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

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