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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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January 11, 2024

I have been pleased with the customer service and the handling of my new car. More

by carol13stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We'll be sure to share your comments with our crew. We appreciate your business and hope to see you again soon.

January 11, 2024

Suntrup Nissan kept me informed on my work performed and gave video of work done More

by jimandlinda2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2024

I was in and out in a great timely manner & it didn’t cost an arm & a leg More

by ciara7891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2024

I was interested in a new car and I found that Adrian was a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He s More

by je9245
Recommend Dealer
Yes
Employees Worked With
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ADRIAN GODLEWSKI
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 09, 2024

Scott was super helpful. Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

January 09, 2024

I was extremely overcharged for a cabin filter replacement. When I went to check out, the woman at the service counter was extremely rude and condescending when I was questioning my total. Then, I More

by lxw5895
Recommend Dealer
No
Employees Worked With
Robert Brown
January 09, 2024

Customer service was great! What would make this experience even better is if they would vacuum the car while it is getting serviced. Almost every other dealer I have had oil ch More

by Devonne.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 09, 2024

They were polite and checked on me in the waiting area. Also informed me I was about due for a battery but didn't push me to get it right then. I was also informed about a couple of recalls on my car and t More

by bmayer8807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
Jan 15, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2024

The staff was professional and knowledgeable the facilities of the dealership were immaculate, everything felt seamless from beginning to end More

by sstiles314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 08, 2024

Very efficient and knowledgeable staff. Ian was quick to respond and took very good care of me throughout to process of getting new ties. I will be returning for any future work. More

by TIFFANYMELCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 15, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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