876 Reviews of Suntrup Nissan - Service Center
I have been pleased with the customer service and the handling of my new car. handling of my new car. More
Suntrup Nissan kept me informed on my work performed and gave video of work done gave video of work done More
I was interested in a new car and I found that Adrian was a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He s a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He set up the appointment with me and my daughter to look at the new Nissan Kicks. I sincerely appreciated the fact that he did not keep trying to sell me something I would not want. I purchased my Kia Soul from your dealership and I wanted something similar. Adrian was so dedicated to making sure me, as the customer, was happy with the cars he selected to show me. Adrian made me feel secure with your dealership and I truly knew I could trust what he told me about your company and the cars you sell. I am confident that when I need another car, I will contact Adrain again and purchase from him. My daughter was also looking to trade in her car and we will call Adrain again for that purchase. We are telling everyone to go to Suntrip Nissan and ask for him. He did a fantastic job for me and I am extremely happy with my purchase. More
Scott was super helpful. Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 More
I was extremely overcharged for a cabin filter replacement. When I went to check out, the woman at the service counter was extremely rude and condescending when I was questioning my total. Then, I replacement. When I went to check out, the woman at the service counter was extremely rude and condescending when I was questioning my total. Then, I realized I had a coupon for money off my services. I asked if I could use it, she said “it’s kinda late for that” and gave me an attitude. I will be using another dealership for my next oil change. More
Customer service was great! What would make this experience even better is if they would vacuum the car while it is getting serviced. Almost every other dealer I have had oil ch What would make this experience even better is if they would vacuum the car while it is getting serviced. Almost every other dealer I have had oil changes at provides this service free of charge. More
They were polite and checked on me in the waiting area. Also informed me I was about due for a battery but didn't push me to get it right then. I was also informed about a couple of recalls on my car and t Also informed me I was about due for a battery but didn't push me to get it right then. I was also informed about a couple of recalls on my car and that I bring my car by and have that taken care of! More
The staff was professional and knowledgeable the facilities of the dealership were immaculate, everything felt seamless from beginning to end facilities of the dealership were immaculate, everything felt seamless from beginning to end More
Very efficient and knowledgeable staff. Ian was quick to respond and took very good care of me throughout to process of getting new ties. I will be returning for any future work. Ian was quick to respond and took very good care of me throughout to process of getting new ties. I will be returning for any future work. More