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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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March 04, 2024

Fast and convenient service. Received a thorough follow up video after the service was completed. More

by j.clodius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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March 02, 2024

From finding a car, financing, and any services I have had done it has been great! More

by bridget.cronin
Recommend Dealer
Yes
Employees Worked With
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Delgado
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Mar 07, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

March 02, 2024

The facility was professional, and quick, the service in individual that I was working with was very informative and very helpful. I will continue to recommend your facility. More

by jillyknippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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March 01, 2024

Only negative I would say is the lady at the cashier window was not personable at all.. you were just another transaction to her. When working a customer service job I believe you should at least be fri More

by Mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2024

Always a pleasure and treated with respect and courtesy, by service. Great dealership to work with. More

by USMC1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 01, 2024

I am dissapointed that it took over 2 hours to get an oil change done even though I had an appointment scheduled. More

by azizkadric0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Koch
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February 29, 2024

Excellent customer service. Scheduling is easy and Ryan listened to concerns. Follow up is always thorough. More

by PBREIDENBACH
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

February 29, 2024

awesome customer service. John got me everything i needed to work with my warranty company for my clutch issues. More

by ctshultz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dingley
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Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 29, 2024

Jeremy was very helpful and professional ,he kept me informed throughout the process, overall a pleasant experience. More

by bleone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMY
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February 29, 2024

Everything was very straightforward and easy to understand from the quote for my repairs to the end of the project. Ryan completed the work on my car more quickly than id expected and there were no More

by chrisfletcherstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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