Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suntrup Nissan
St. Louis, MO
5,156 Reviews
Welcome to Suntrup Nissan. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,156 reviews
January 11, 2024
I had an issue with a scratch on the door of the car I bought. I notified Seth the next morning after purchase and made arrangements to get repaired. With weather for the original date we rescheduled fo bought. I notified Seth the next morning after purchase and made arrangements to get repaired. With weather for the original date we rescheduled for a Saturday morning. Upon arrival I met with the outside vendor to do the repair and he advised he would not be able to repair adequately. I also had a local body shop prepare an estimate that I shared with Seth. Upon learning the outside vendor could not repair the door Seth talked to the sales manager about the body shop estimate. I was told they would not help with the repair. And a hard stance of our guy makes the repair...only option. I indicated I was not interested in an inferior repair to a certified Nissan used car with under 10,000 miles. Long story short I asked for the dollars that were going to be spent on the outside vendor and they agreed on a mear $90??? I didnt feel that Suntrup should have paid the entire $650 body shop estimate but there was no effort to find a good faith negotiation. This was not the first vehicle I purchased from Suntrup but the way I feel now it will certianly be the last! More
by 89
Verified Customer
January 10, 2024
suntrup nissan was a very great experience and everyone was very nice and helpful! each staff member did an excellent job! was very nice and helpful! each staff member did an excellent job! More
by jayce tucker
Employees Worked With
Other Employees :
Lou Blue
January 10, 2024
Jon Stephens was very professional, covered all details, options and answered all questions. My son and I were comfortable through the whole process. Jon assured my son was in love with the car he chose. options and answered all questions. My son and I were comfortable through the whole process. Jon assured my son was in love with the car he chose. More
by cdmsunshineinn
January 10, 2024
Bradley did a wonderful job of keeping me informed of the status of the car. He provided wonderful customer service and we will absolutely return in the future! Thank you! status of the car. He provided wonderful customer service and we will absolutely return in the future! Thank you! More
by Krsrog
Employees Worked With
January 10, 2024
I was interested in a new car and I found that Adrian was a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He s a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He set up the appointment with me and my daughter to look at the new Nissan Kicks. I sincerely appreciated the fact that he did not keep trying to sell me something I would not want. I purchased my Kia Soul from your dealership and I wanted something similar. Adrian was so dedicated to making sure me, as the customer, was happy with the cars he selected to show me. Adrian made me feel secure with your dealership and I truly knew I could trust what he told me about your company and the cars you sell. I am confident that when I need another car, I will contact Adrain again and purchase from him. My daughter was also looking to trade in her car and we will call Adrain again for that purchase. We are telling everyone to go to Suntrip Nissan and ask for him. He did a fantastic job for me and I am extremely happy with my purchase. More
by je9245
January 09, 2024
John was very helpful with my first car purchase as it can be a very stressful process! can be a very stressful process! More
by csandlin
Employees Worked With
January 09, 2024
Scott was super helpful. Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 More
by MS
Employees Worked With
January 09, 2024
Everything seemed well, until the dealership told me that they were’t going to give me floor mats for my 2020 Nissan Altima after I bought the vehicle because, “Yeah, my manager said we can’t do nothing abou they were’t going to give me floor mats for my 2020 Nissan Altima after I bought the vehicle because, “Yeah, my manager said we can’t do nothing about it on used cars. Sometimes people trade them in without them.” More
by Arconner93
Employees Worked With
Lou Blue
January 09, 2024
I was extremely overcharged for a cabin filter replacement. When I went to check out, the woman at the service counter was extremely rude and condescending when I was questioning my total. Then, I replacement. When I went to check out, the woman at the service counter was extremely rude and condescending when I was questioning my total. Then, I realized I had a coupon for money off my services. I asked if I could use it, she said “it’s kinda late for that” and gave me an attitude. I will be using another dealership for my next oil change. More
by lxw5895
Employees Worked With
Robert Brown
