Suntrup Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Was told on phone I had to leave it all day for an oil change and tire rotation, but when I got there they did it within 2 hours. I was happy change and tire rotation, but when I got there they did it within 2 hours. I was happy More
Ever thing went the way it was explained to me . Happy with the services and happy with the mechanic work. Truck runs great thanks so much. Happy with the services and happy with the mechanic work. Truck runs great thanks so much. More
Very impressed with the way David handled my concerns. He got me right in and took care of the problem. He got me right in and took care of the problem. More
They were very friendly. However, when the battery was changed the auto start doesn’t work anymore. I called and they said they will get back to me but I haven’t heard from t However, when the battery was changed the auto start doesn’t work anymore. I called and they said they will get back to me but I haven’t heard from them yet. It is disappointing. More
Great people smooth process and they barely definitely shooting for customer satisfaction. I enjoyed the process! My salesmanship name was Hani and he was very professional and well mannered! Would recomm shooting for customer satisfaction. I enjoyed the process! My salesmanship name was Hani and he was very professional and well mannered! Would recommend this dealership to everyone! More
Ryan Thoele is amazing to work with at Nissan. He is always texting me about my vehicle and is giving me updates. I texted him recently on a concern and instead of texting back he pick up the ph He is always texting me about my vehicle and is giving me updates. I texted him recently on a concern and instead of texting back he pick up the phone and called me to go over my questions, excellent customer service. He is an absolute joy to work with, not enough words to describe how awesome Ryan is, I appreciate all his help. The reason I gave a 3 rating is because we did not receive the same service from the Manager of the service department. He was very rude to my husband and when I called to have him call me, I NEVER received a call back. I have had my Nissan Quest for 10 years and all my service has been done through Nissan and most of the time I am very happy with my service. The last month has not been the best, but the customer service by the service manager was the worst. More
Everyone was nice there and Hani was an amazing in help me out with everything me out with everything More
Hani was great. He helped in every step of the process until the end. I 100% recommended shopping with him. He has a great personality and sense of humor. He helped in every step of the process until the end. I 100% recommended shopping with him. He has a great personality and sense of humor. More
Honest, professional, clean, keep you informed on you vehicle, love to videos they send to you, you see exactly what they are doing. Can’t beat the courtesy you receive as soon as you enter.. vehicle, love to videos they send to you, you see exactly what they are doing. Can’t beat the courtesy you receive as soon as you enter.. More
I paid them 7300 dollars cash for repair on my car September 20,2023 not my check engine light came back on October 17. I took it back up to them now they telling me that I might need a new engine so September 20,2023 not my check engine light came back on October 17. I took it back up to them now they telling me that I might need a new engine so why didn’t tell me that the head cylinder was messed up when they did all that $7300 repair work I haven’t been compensated for nothing and they charge me an additional $169 just to check my car again after I already paid them $7300 3 weeks prior poor service there they robbed me blind! More