Suntrup Buick GMC

Harlen was a good salesman. I only have a few issues with my overall purchase. One issue is, I had damage on the rear passenger side of the vehicle I was buying. Harlen stated they would attempt to fi with my overall purchase. One issue is, I had damage on the rear passenger side of the vehicle I was buying. Harlen stated they would attempt to fix the problem a little and make it appear nicer. Once dropping off the vehicle for a few items to be fixed, I was told by the Service Department, the Used Car Manager canned the fix of this area of my car. Stating the vehicle was sold "as is". The next issue I am having currently is, I am still waiting for my payoff check to my old lender. This is causing a problem with my payment for the old car as it is due in a few days. We like most families can not afford to be hit with two car payments for the month of April. I have dealt with Angelo in Service, who has been fantastic. Overall, my experience has been good. I have been a die hard Bob Brockland customer, but after comparing prices, Suntrup just beat them out. Plain and simple. More

I recently had the pleasure to do business with Suntrup GMC. I would like to compliment you on your employee Crystal Meyers, she was fantastic !!!. I was kept well informed every step of the way. I was GMC. I would like to compliment you on your employee Crystal Meyers, she was fantastic !!!. I was kept well informed every step of the way. I was also pleased on how she kept me updated on the additional items I needed. She followed up all the way. I feel you have a great employee, I will definitely recommend your dealership along with Crystal Meyer as a salesman. More

My whole experience was great, from the time I walked in, met Dave and left with the keys to my beautiful Chrysler Sebring Convertible ! I would definitely recommend the Dealership and Dave Strauser . It was met Dave and left with the keys to my beautiful Chrysler Sebring Convertible ! I would definitely recommend the Dealership and Dave Strauser . It was nice doing business with you. Im sure Ill be back. More

I purchased a new Buick from Suntrup Buick GMC and was completely satisfied with my purchase. Wayne Burns waws very helpful and knowledgeable about the car and I would refer anyone looking to buy to him. completely satisfied with my purchase. Wayne Burns waws very helpful and knowledgeable about the car and I would refer anyone looking to buy to him. More

I recently bought a 2013 GMC Acadia from Wayne Burns. He was wonderful to work with! He was very patient with all of my questions, honest, and knowledgeable. I am highly satisfied with his help and my purc was wonderful to work with! He was very patient with all of my questions, honest, and knowledgeable. I am highly satisfied with his help and my purchase. If you are looking to purchase a car, I would recommend you visit Wayne. More

Wayne was very friendly and informative. He made the buying process quick and enjoyable. Wayne was also always available with follow up questions and needs. I would highly recommend others to buy from buying process quick and enjoyable. Wayne was also always available with follow up questions and needs. I would highly recommend others to buy from this dealership. More

Wayne was knowledgeable and friendly. My limited experience with Suntrup has been great! Wayne took time to go over the features of my 2013 Lacrosse. experience with Suntrup has been great! Wayne took time to go over the features of my 2013 Lacrosse. More

I just bought a 2013 Buick verano from Wayne Burns! First of of all we are very happy with the car and with the buying experience. We were approached by another salesman first who tried to tell us what we wa of of all we are very happy with the car and with the buying experience. We were approached by another salesman first who tried to tell us what we wanted when it was exactly what we didn't want. Wayne listened to us and showed us exactly what we wanted not what he thought would be a good car for us. I look forward to buying my next car from Wayne. More

Wayne communicated with me about the automobiles I was interested in and continued to work the price to my satisfaction. He also took the time to explain all of the various options my car was equipted wit interested in and continued to work the price to my satisfaction. He also took the time to explain all of the various options my car was equipted with and how to operate them.. More

Very pleased with the new purchase. Wayne went above and beyond to make the deal happen. Not happy with the financing department or lack there of. Suntrup no longer has in house financing. They utilize beyond to make the deal happen. Not happy with the financing department or lack there of. Suntrup no longer has in house financing. They utilize a new company called Deliveries on Demand. This is where you video chat with a finance closer who has plenty of time and scripted quips to pressure you into buying the extra warranties. I understand the reason behind subbing out the closing, but with a dealer selling higher quality and higher end vehicles, Buick and GMC I would expert better and more personal service. I would not buy another car here just because of the video closing. More