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Sunshine Toyota - Service Center

Battle Creek, MI

4.3
315 Reviews

315 Reviews of Sunshine Toyota - Service Center

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April 27, 2019

Overall review My most recent visit for service was 5 stars. When I purchased the vehicle the rating is 1 star. I was continually disappointed and avoided by my sale More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Strunk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Sunshine Toyota responded

Will, Thank you for the feedback on your recent sales experience at Sunshine Toyota. We sincerely apologize for the level of service you received. We realize we are not perfect and feedback like yours, provides us on ways we can improve. In addition, congratulations on your new vehicle purchase, and thank you for shopping at Sunshine Toyota. Customer satisfaction is extremely important to us, and we appreciate that you gave us the opportunity to service your new Toyota Tundra. I would still like to personally discuss this issue with. If you have the time, please contact me at your earliest convenience. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

April 24, 2019

H&H are Fantastic! Howes and Hoexter really make me confident in every service. I rarely do surveys because there are so many these days, but these guys and the fellas w More

by Chris L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Jeff, Dave Hoexter
April 16, 2019

Fast and Friendly Super fast and friendly service! I got there early and they got me in early. Very friendly and courteous. They came and found me as soon as the servi More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Alger, Michael Schultz
April 14, 2019

Air Bag Service They got the part in and installed within a timely manner. Performed service previously with an oil change and paint protection. Got the vehicle ri More

by bobnstarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hoexter
April 12, 2019

5000 mile check up I was surprised that our service today wasn’t an oil change, and we don’t have to have one until 10,000 miles. Thanks for rotating the tires and givin More

by Pdiddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dibiaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2019

Had an oil change and service I gave a five star rating because Courtney is ALWAYS so helpful in getting my car in to get it serviced. She is always willing to take time to answer More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hoexter
April 11, 2019

car serviced The service people were very friendly, professional, and polite. I arrived and asked if they could take care of my car. I did not have an appointmen More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysa Clines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hoexter
March 30, 2019

Great job always personable. Nice waiting room with lots of ammendities. Always great customer service. The only dealership I’d ever visit or buy from. More

by Rivin95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Great service I had my oil changed and paint protection applied during this visit. Technician did a very good job on the vehicle. Love my Toyota 4 Runner! More

by bobnstarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hoexter
March 30, 2019

Great service! Great dealership to work with. Staff is very friendly and customer oriented. It was easy to schedule a service appointment and service was performed More

by BillT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hoexter
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